Leave a Review AccuLynx Field
Great app that could improve
As an estimator/salesman I rely heavily on this app. I do appreciate it more than the previous version. One thing I wish would be integrated into the app is the job status in the calendar. For instance when you look at the calendar it would say if that homeowner is a lead, prospect, accepted, completed, invoiced without having to click on the name itself. Other than that, I appreciate the app.Show lessJdiesle
Very functional app and responsive dev team!
This app has made life so convenient when out and about. It is very functional and perfect for inputting things quickly instead of having to get in front of a computer.
I have had some feedback about some very small bugs within the app that I have given to the dev team. They are always gracious to receive the feedback and have fixed some small issues in a timely manner.
I only believe this app will continue to improve and is already solid so far!Show lessSP Roofing
Acculynx Review
The app truly makes my work day easier! I am able to leave notes that my team can see, which keeps everyone updated on what’s going on with each individual customer. My only recommendation is to make an option to save multiple photos, all at once, to my phone, rather than having to click “save photo” on each individual photo.Show lesskdrivdgvc
Developer Response
Thank you for the great recommendation! We'll add that to our list of feature enhancements.Have to force close and relaunch App to switch between jobs
This updated version of app makes you force close it and relaunch if you want to search a new job. I can close the current job and search the new one, but it will not allow you to open the new file. So now you have to force close it and relaunch the app. This makes it where I have to force close this app appx. 20 times a day. Extremely inefficient. Also, uploading photos to jobs with the updated version adds 2-3 extra steps as opposed to the last version. I don’t see how this is supposed to be better when everything requires extra steps which requires more time which means I’m making less money since I’m spending more time on the app now then in previously. I waited approximately a month to make a review thinking that they would have resolved these issues by now. But nope.Show less3Gs Step your game up
Developer Response
We’re sorry to hear you’ve been having a problem. This sounds like it’s probably a new bug. Please reach out to acculynx.com/support/ and we should be able to get you going again quickly!A Project manager’s experience with AccuLynx
My name is Ben and I’m a project manager for the #1 recommended roofing company in Austin Texas! I don’t know what I would do without AccuLynx! AccuLynx is the best way to LYNK (pun intended) your business programs and also Help you pipeline your customers to turn them from LEAD to SOLD and invoiced! I’ve been using AccuLynx for 3 years now. I think it’s the best thing on the marker
Sincerely! I highly recommend!
Thank you AccuLynx!Show lessBgreear
Some missing features but always improving
The AccuLynx Field app has some of the more advanced features that are not accessible from the mobile app, which is understandable but since I’ve been using it, I have had no significant issues and it continues to improve as time progresses.B_Pow
Developer Response
Thank you for the feedback, that’s really nice to hear. If you’ve got any ideas for more features we could add to help you be even more successful, our design team would love to hear from you. Drop us a line at mobileproduct@acculynx.com and we’ll set up a call.The old app was better in so many ways!
The process of uploading photos is awful half the time they don’t upload or take forever. Never had that issue with the old app. Multiple issues entering a new lead all required fields will be fill out and the save button won’t “light up” still no leader board in either app. This app is also slower than the old app. You shouldn’t removed the old app… or fix all of these issues. Also you can’t add a photo from your camera roll to a message you have to upload it to the photos.Show lessamsoil4u
Developer Response
We’re sorry to hear you’re running into some problems with the app. We appreciate the specifics you’ve mentioned and would love to learn more. Would you be willing to speak with one of our design team members to help us better understand what we can do for you? Drop a line to mobileproduct@acculynx.com and we’ll set up a time to learn more about how we can better help you be successful! Thank you, and apologies again about the difficulties!App is almost worthless - Missing Basic Features
As a new user, it is very frustrating to have desktop availabilities, or browser login on phone capabilities that are nowhere to be seen on the iPhone App. Things as simple as being able to create a reminder… For a specific day and time as opposed to task, which is only tied to a day.
And to not allow me to create an estimate in the field on the spot in the app?basic functionality missing in the app. Why not just drive everyone to the browser version instead of wasting resources on the app itself?
Further, the app shows my appointment title as “Initial Appointment” - which cannot be edited. Sometimes my initial appointment occurs before I put someone in AccuLynx. When I modify the title in the browser, it stays modified on my calendar sink, but in the app it still shows “initial appointment”. there are too many weird dissimilarities between the app and the browser, it’s almost like there are two groups developing independently and there is no continuity of UX / UI.Show lessTx_Doc
Developer Response
We’re sorry to hear the app isn’t giving you what you need. We appreciate the specifics you’ve mentioned and would love to learn more. Would you be willing to speak with one of our design team members to help us better understand what we can do for you? Drop a line to mobileproduct@acculynx.com and we’ll set up a time to learn more about how we can better help you be successful! Thank you, and apologies again about the difficulties!Always something wrong
Acculinx should be great. Should make organization easier and especially if there are multiple people coordinating on a project. When it works, it’s a must have. However I’ve been using this software, for 2 years. There is always something wrong with the app. One week I can’t log in, And have to upload through google. Now recently, the photos won’t even upload for each Job. Acculinx fix your software. There’s always something that doesn’t workShow lesskb5111963
Developer Response
We’re trying to be great, sorry to hear we haven’t achieved that yet for you! Based on the issues you’ve had it sounds like a call to support could straighten things out. Please give our support team a call/email, they can generally solve any problem. You can reach them for live phone support or email via acculynx.com/support/. Also, as a member of the design team I’d love to hear more about issues you’ve been having, as well as any features you’d like to see added to help us be truly great. Please reach out to mobileproduct@acculynx.com so I can set up a time to learn more about how we can better help you be successful! Thank you, and apologies again about the difficulties!Old field app was much better.
They need to allow field to add smart docs as well who does change orders. The field. Who can’t do change order smart docs? The field. I’m deleting this until they can add anything new of value from the old field app. And they need to get rid of the stupid pop up on the old field app telling us to use this bad version. Makes me want to go with another CRM. Half the time I go to take a picture in this app and the screen goes all white missing important pictures from my jobs fix this thing or turn on the old app.Show lessRoofersxxxxx
Developer Response
Thank you for the feedback. We’re sorry to hear the app isn’t hitting the mark for you yet. We don’t have anything to announce now, but getting better SmartDocs support is definitely in our future. It sounds like you might also have had an issue support could fix for you. Please give our support team a call/email, they can generally solve any problem. You can reach them for live phone support or email via acculynx.com/support/. Also, would you be willing to meet with one of our design team members to tell us more about where we can improve? We’d really like to learn more about how we can help you be successful. Drop us a line at mobileproduct@acculynx.com and we’ll set up a call.
