Leave a Review Kajabi
No place to reset password
A bit frustrating as accelerated as technology is there’s no excuse really especially when the app I’m already signed into but for whatever reason it doesn’t work when I try on the desktop. I shouldn’t have to change my password just to login on the desktop. Doesn’t make sense especially when I have over 5 courses purchased through the app.🙈😤Show lessdreamz2019
App consistently crashes
This is my first time writing a review for an app and I wish I had a better experience. I’m being required to use Kajabi for a four week course that starts on 2/10. I’m using it on an iPhone 11 w/iOS 15.3.
It seemed to be working seamlessly and flawlessly through the first 3 out of 5 lessons I’ve been working on today. Those were compiled of reading material and watching videos. However as soon as I scroll to a page that requires any typing or text , the app immediately freezes and crashes.
I’ve uninstalled and reinstalled the app a few times. Restarted my phone after reinstalling the app. Deleted the app, restarted my phone, then reinstalled the app. Nothing has worked and I am unable to move on and use the app on my phone.
I have yet to try this on my laptop. I sure hope it works or I’m out quite a bit of money for this course that is only using Kajabi.Show lessSmm379
Great potential! Still room to grow.
So I love the fact that Kajabi has an app for the phone and I really want to like it. But here are a few suggestions.
The newest iOS update has broken the app for me. I can no longer reply to any comments from within the app and I’m forced to go to my browser instead which makes the app pointless.
Both on the app and in the browser the ability to comment from a phone is extremely limited. The Comment text area is so tiny that it is very challenging to leave a thoughtful engaging comment without going to the computer to compose it.
It would be amazing if video reply or audio message reply was included in the Comment area for those of us that are terrible typers (like me. Lol) meanwhile I am experimenting with shooting Loom videos and posting the link in the comments.
Beyond that I find the app to be great in terms of being able to find the course contact quickly and easily. If the messaging and commenting improves then it could be a great place for community members to have a conversation.
Cheers!
Lij ShawShow lessThetoyboxstudio
Can’t use multiple email accounts
Once you’re signed in, everything is great. But you can’t be signed in and synced through multiple accounts like it leads you to believe. You have to switch between accounts and re-verify every time, rather than having all of your Kajabi content consolidated. It’s frustrating to say the least, and feels like a waste of time so I usually end up using my computer half the time anyway.Show lessbohominimalist
Video Issues
I like the layout, but the video function has a serious bug. Every time i pause a video to write a note in another app and come back, it does not save my last timestamp location; it starts from some other random timestamp of the video, leaving me to manually remember & take myself to the place i just left off every time i leave the app for 5 seconds to write a note in another app. It would be great if the timestamp i was last on stayed there so i can easily pick up where i left off. Simple video playing function that is not working properly.Show less_Kay111_
Just started using and am having problems already
Trying to watch videos on an iPad is painful. The videos in the first of my lessons are full of large charts; so when looking at them in full screen mode, many of the visuals are still too hard to see, like trying to see what the teacher wrote on the whiteboard from the back of a large auditorium. But when I try to use the iPad touch-screen’s enlargement feature, the app glitches and the screen goes black. Then there’s no fix but to restart the app. So, buyer, beware: if you don’t have young eyes and perfect vision, this app is going to frustrate you.Show lessJenniParker
Worse user experience ever!
I have 3 different programs that the coach I bought the program from uses this site. I have forgot my password and there is literally no way for me to reset it. Every time I hit the forgot password, I never received the email. I’ve been trying for a few months now and still can’t get in! The only customer service is for the owner of the site, not a user! It’s horrible, and extremely frustrating for the user! If you are looking to move your course to this site, save your client a bunch of stress and just don’t do. Just don’t!!!Show lessTennager
Ease of use
This is a good application. I like the look and feel of it on my phone versus logging in to the website. I would like to ask if maybe classes that are currently being accessed be in maybe an active tab? Or something and as you complete and join certain classes that are easily available. I’m currently joined with happy jack yoga and have access to all their classes. I’m only working through 3 of them. I’d like to find those classes easier, rather then scrolling through the entire catalog. Is there a way to do that, that I am unaware of?Show lessLaToyaHunter
Teacher’s beware. This app will cost you students.
As a student using this application, I find it virtually unusable. This is the second weekend I’ve wanted to access material from a course and have been unable to login. Further this is the 4th such course from 3 additional teachers Ive tried to do through this app. The lack of customer service problem is consistent across All 4 teachers. Two of the other courses I paid for, were not completed because of app issues. From now on, despite how much I want to study with a certain teacher, I will not do so if they are using Kajabi. Customer service is so poor, it’s like throwing your money away.Show lessLooseleaf
!!!!Attention Devs!!!! Could’ve been better
There were many times I wanted to write a comment to respond to my mentor but it doesn’t work. There are other times where I tried to navigate the topics pages just so I can make posts but they’re completely irresponsive. The only time I can view these pages for feedback is thru the push notifications (which I shouldn’t have to do by the way). I would post images as proof if app store would let me. At best it occasionally works, at worst it’s completely irresponsive. Any developers who read this seriously I implore you all to get your act together and fix this app. Little problems like these really ruin the experience for your users.Show lessBoxlightyear
