Kajabi User Reviews

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  • App is unusable

    I don’t check the email address I used for sign up on the device I want to use this app on so I am unable to login and the app is completely useless. I confirmed my email from my computer but there is still no way to use the app on my phone. This is a major failure on the developers part. Forcing a user to use there device in a way they don’t want to unnecessarily is a big faux pas for app development and is highly frowned upon by Apple. This was actually the second problem I came across. The text field for entering the email has autocorrect turned on which any developer that has worked on an app before knows not to do. Apples tools actually turn it off for you when a text field is setup for email entry so it’s hard to understand how this even happened. Please update your app to work in an acceptable manner.
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  • Disappointed, but the course requires it

    Hard to get into and hard to use. Not intuitive at all. Had to switch emails to get it to work after trying to sign up for over a month using the email I’ve used for 2 events/courses in last year with no trouble. These courses now use Kajabi. I’m finally in and push buttons and there’s nothing: no link to site, no schedule, just one page and logout. Maybe it’s because this class hasn't started yet, but the course has been available for sign up for months. I don’t even know what time it starts unless I go back to the site I signed up with. Waiting to see I can eventually get my other class to load once I switch the email.
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  • Great App!

    Working effortlessly. No bugs or other issues, one of the better performing apps I have used-ever! If you need a platform for your business this one provides a superior experience for your customer/consumer. I would think it would be as great on the business owner’s platform side as well. I use this app for two great businesses that I also recommend! First is PTN (Plan to Nourish) for meal-prep/planning for busy families. Flexible, easy, slightly healthier-ish, picky-eater approved family meals. Great supportive plan w/ active private & positive community & owner support. Second- I also use the Kajabi app for an additional company-The Gardener’s Workshop Cut Flower Farm. Highly recommend them for those interested in organic farming/gardening of any kind. Geared to locally grown cut flower success in any geographic area, but amazing gardening knowledge that can be applied to any small farm crops. Focus on restoring healthy soil, eliminating use of all products that interfere with beneficial insects & pollinators, while decreasing “need” for same, while allowing full beneficial insect control of pest pressure. Also teaches improved cultural practices to decrease weed & disease pressure. Program is based in USA (USDA Zone 7B/8A) with international following & success.
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  • Could use more clarity

    The interface is pretty basic and there is room for clarity. I wish the videos still played when I clicked out of the app. I also notice when the phone goes to rest mode and I pick it back up, the video will be playing although it will no longer be on the screen. Have the go back to the video and restart it. It will start where it was which is good but it’s a bit round the way. Just overall room for improvement I suppose in general. Not bad.
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  • Good interface, has issues with Bluetooth

    And iPhone is showing the review text in white font on white background, s.

    As the Kajabi, I like it except that listening to a video with Bluetooth headphones, the audio stops randomly while the video keeps playing. Sometimes it happens every couple minutes. Sometimes it’s good for barely an hour. But for that C rain might as well use browser out laptop.
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  • Stops playing when screen locks :(

    I like having access to my courses, but I have to switch my auto-lock to “never” whenever I’m listening to one, or keep tapping the screen. If I forget to go into settings to adjust my auto-lock, then just when I get settled in, listening to a course or a meditation, it stops. If after I’m done using the app I forget to switch my auto-lock back off “never”, my battery goes down faster.

    UPDATE: I appreciate the response. That is useful: it saves from changing my auto-lock setting and saves my battery. Thanks!
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    Developer Response

    Hello, we would love to provide a seamless experience with this and are looking to add this support in the future. For now, if you start playing a video, lock your phone and hit the play button from your lock screen, the audio will continue to play. We hope this helps. Please contact us at mobilesupport@kajabi.com for further help. Thank you.
  • No iPad version?

    For an app that primarily serves up video content, why they would only have an app for phones and their tiny screens is beyond me. Sure you can still use it on an iPad but it’s a wonky experience.

    Also, I may be alone here, but I think it really needs the ability to download videos for offline access. If I have to be online to use it (without eating up all my data) then I might as well just view it on my computer. The point of having a mobile app is that it’s mobile. So having the ability to download files for offline access is key in my mind.

    But until there’s an iPad version, I won’t be using it anyway.
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  • Sometimes I have to wait hours before I can use the app again

    I have had the app since it started and I have several courses from different course creators in one place. It's great that I have access to all the courses, but when I buy new courses with any creator half the time the app updates and half the time it doesn't. Also I can go into the app once, but I have to stay in there if I leave for any reason I can get anything to work and I have to wait several hours before I can access any course again in the app. Super frustrating.
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  • Love! And could use some tweaks

    Love the ability to access courses on the go!! Works great. And, there’s a few little bugs that could use attention. One is that it doesn’t seem to Sync progress between computer and mobile versions (I’m also having the issue that the desktop/web version doesn’t save my place at all...almost always reopens from beginning of lecture). And, the mobile app is a bit fussy - every time you tap the screen video stops and backs out, if you rotate the phone it stops, if screen locks it stops.
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  • Audio/video sync issues

    This app was working great for me on both iPhone and iPad for about a month, but now I’m getting issues with the audio being several seconds out of sync with every video I try to watch. I’m not sure why that started happening all of a sudden, but I don’t have any issues watching the same videos on a wired PC on the same network, so it must be something with the iOS app. Maybe these videos are 4K and the app has to have the device downscale it but it isn’t powerful enough so it is lagging a bit. But the same thing happens on safari...so I dunno.
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