Leave a Review Milford
Same Constant issues
The app is forever removing the facial recognition every few log ins. You then go back in to enable function again. A few days later it happens again, only to be told your pin is now incorrect and then all information is lost again. Seems to be a lot of updates for no real changes.gebdncosnsvshkr
Developer Response
The issue of the app intermittently forgetting the facial recognition or pin number, and then having to re-enter your user name and password is one that we have been actively working on. The good news is that a fix for this issue is about a week or two away from being released. Thank you for bearing with us on this.Where’s biometric gone?
Latest version is good except that face id has disappeared. Which is annoyingNJH19
Developer Response
Thank you for your feedback. For security reasons, the previous biometrics setting was not copied over to the new app. You can enable this feature via your phone Face ID settings. Please contact us at info@milfordasset.com if you need further help and our team are ready to assist.Great app
Great update no issues works smoothly. Only thing I would add is a dark modeHWK183
So many issues
Why do we have to download a large update every time you change some copy? Just have it source via a live feed. No biometric security. Account performance takes forever to load, it should be available right when opening the app. Swiping in the hamburger menu reveals a gap on the left side of the menu. Why have a profile icon when you can't change the photo?Show lesslawilson97
Constantly in maintenance
Although the app itself is pretty good and gives you the info you need upfront, about 2/5 times I try to open the app it says under maintenance.___GiRiBoY___
Keeps crashing
App crashes when it opens every single time. Straight after password/Face ID is accepted the app crashes. All updated and with an iPhone 13. Haven’t been able to log in for a monthTyler181987/
Logging in
Never been able to access my information as the app is stuck with an apparent set up login details. It’s not possible to logout and login using alternative log in details. Very unused friendly.Subrookes
Well done Milford
App easy to use. Break down between allocations easy to see. Profit loss tax and contributions for other sources are easy to see.HappyTigerSandpit
Updates every week
Really frustrating that every time I use the app it needs an update. Can you go to monthly release cycles and put everything in a release. The changes seem so minorr13456
Many bugs, it’s like they don’t use it
I’m one of the first users of Milford app, and it’s obvious that the customer experience isn’t their highest priority. Eg.
1. The app is often under maintenance. Like WTH team, it’s for balances and recent transactions. 24/7 access and switching from a/b servers has been best practice for a decade.
2. There is no customer feedback mechanisms in the app, to actually allow customer feedback to be collected. It’s fine to not use the app yourself, but you need to listen to customers.
3. I have recommend Milford to many people but their app is the weakest link. I often have to kill the app in iOS after “maintenance mode” so it will connect. Presumably it doesn’t check very often.Show lesslong time user stu
