App does not connect
Neither the WiFi or direct mode work
Machine works fine, App, NOT SO MUCH!
I am unable to connect the app to the internet, to my account, or the machine directly. Numerous attempts to activate my account have resulted in NO email sent. Multiple attempts to connect to the machine directly are unsuccessful.
This App
Must have been designed by a chimpanzee on Meth. It’s like an escape room without an escape - you spend hours trying every possibility before finally understanding you’re f’d.
Seriously, it’s baffling that any company with any semblance of pride in their brand would allow an app like this to get published. Thanks to the app, a $,000 piece of equipment that should be sucking water from air is sucking my will to live.
TL;Dr - this app is bad. Bad on a scale where it sits just below breaking a femur.
Seriously, it’s baffling that any company with any semblance of pride in their brand would allow an app like this to get published. Thanks to the app, a $,000 piece of equipment that should be sucking water from air is sucking my will to live.
TL;Dr - this app is bad. Bad on a scale where it sits just below breaking a femur.
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Can’t get the full wifi features! For the price of $1200 it’s a waste of money
It was pain in the *** to set up the wifi features of this dehumidifier, i’m not able to set it up @ all! Inspite of watching & following the video tutorial how to set it up, resetting my iphone 12 pro max several times, re installing the alorair r app still no avail! They need to fix this issues with IOS 14.6! Because of this non functional wifi connectivity issues I’m returning this new alorair commercial dehumidifier storm ultra, Paying for $1200 not to get all the features that they advertised is a waste of money! Very unsatisfied with this software product for $1200 tag price! If the manufacturer are not on top addressing updating their software issues PLEASE DON’T BUY THIS PRODUCT! Otherwise the manufacturer will think having a non functional wifi connectivity issues is not a big deal for the buyer for the price of $1200!
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Completely Non-Operational Via WiFi
This app is supposed to connect to your home’s WiFi so you can monitor and control the DH remotely from anywhere. Great idea but the app and dehumidifier don’t work with iOS14, never are able to join or even see your WiFi, so there’s no remote control feature.
AlorAir should be reported and investigated for jacking up the cost of their DHs to $1000 claiming remote control that doesn’t exist.
It’s unfortunate they rely on Chinese manufacturing & app coding (with some menus still in Chinese!) instead of engineering and TESTING in North America to deliver a product, and app, that actually works.
AlorAir should be reported and investigated for jacking up the cost of their DHs to $1000 claiming remote control that doesn’t exist.
It’s unfortunate they rely on Chinese manufacturing & app coding (with some menus still in Chinese!) instead of engineering and TESTING in North America to deliver a product, and app, that actually works.
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Default OS language is Chinese?
Hello,
The app works well enough, but the pop ups and other features that specifically run through the phones OS, not in the ap code itself, default to Chinese.
Example, the whole app is pleasantly in English, my default language, but a yes no pop up that is very familiar looking to me because it is present in many other apps, just the simple grey pop up overlay, is in Chinese.
Please fix this for 5 stars
The app works well enough, but the pop ups and other features that specifically run through the phones OS, not in the ap code itself, default to Chinese.
Example, the whole app is pleasantly in English, my default language, but a yes no pop up that is very familiar looking to me because it is present in many other apps, just the simple grey pop up overlay, is in Chinese.
Please fix this for 5 stars
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Does not connect nor work
This was priced at a premium because of the app. I paid for the WiFi version and it doesn’t even connect. What a rip off.
Cant activate account
I signed up for the app and can’t activate my app it never sends me an email and I tried 3.
Doesn’t work with iOS 14
The wifi connection screen can’t find the dehumidifier in iOS 14.
Horrible App That Doesn’t Work!
This app was created to make a $1200 product more marketable and appealing to a consumer. Once I bought the item only for the ability to use the app, I found myself very disappointed when the app wouldn’t connect. The developers are in China and are unwilling to help resolve the issue. Considering the app violates several of the app store’s term and conditions, I would hope that Apple would remove this app. As this company is leveraging the fact they are in the App Store as credible to their company. It’s very misleading to the consumers.
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