Leave a Review Mudflap
Monopoly SCAMMER
I m using This app more than one year. But know they are blocked my id . No reson . They want prof . I send every think . Know they need prof of my friends . That guys don’t have CDL . But this guys told me show us CDL . Like one year ego I cancelled my fuel card and full depend on mudflap. But on road they close my account. Fully monopoli . Before they close my account they said 6 month ago . I put DIESEL on my truck . And store clerk wrong gollons put on his system. So pay $350 first after we start app . I pay right way, because I don’t want any trouble. But after that they make no sense things. So I suggest to everyone report this aap and leave it and got good fuel cardsShow lessJazzy4570
Developer Response
We're sorry you've run into challenges using the app. Could you please reach out to us at 1-888-885-3835 or support@mudflapinc.com and ask to speak with a team manager? We'd be happy to work with you and make sure everything on your account is handled properly.What service? Waste of time!
So I downloaded the app in I think January, and went to use it and it wouldn’t work. Had to go out of my way by 15 miles, and pay full price because what they don’t tell you is you need to be “approved” first. So after 30 minutes on the phone, I tiled them all my information and they said I needed to wait a week to be approved. 2 weeks later I went again to use it (assuming it was all set) but Nope! Not approved yet, so I called, waited on hold another 30 minutes, and was told they don’t know why I was not approved, everything looks OK? They made the penny transaction with my bank, but not to worry, they will call me back tomorrow to let me know it’s OK to use. (NO CALL EVER CAME) Over the next two months I called every two to three weeks and always got the same answer. Sorry, no supervisor here now, but don’t worry I will call you back in a few minutes.. huh! Well it’s Now May, and I am uninstalling the app! I found Gas Buddy app! They do not need my bank info, I pay the gas station, and it just so happens I have a gas station that is 5 miles from me that has fuel and truck pumps, and is $0.65 cheaper than the truck stops! And it travels with me to tell me where ever I go, where I can get fuel for the cheapest price in the area. No fees, no supervisor, no phones, and no waiting on hold! Thanks anyway, but no thanks Mud-flup!Show lessDon’t need u
Developer Response
We're sorry to hear about your experience. It should not have taken more than 24 hours to approve your account. We'd love to hear more about this specific situation so we can fix it. Please can get in touch at support@mudflapinc.com so we can help make this right.Racist
The verifications team are racists. They denied my application to join. After sending a photo of my drivers license, DL with a photo of me in it, selfie with the truck, photo of the MC number on the truck, I was not approved. I was denied the opportunity to speak with a supervisor the first time because “it is policy”. The second time, the person on the phone said they’d reach out and never did. The next time I called I got the same child who said, “to be honest with you…” What do you mean to be honest with me? You told me you’d reach a supervisor but did not. I finally got a hold of a supervisor allegedly and they did not resolve the issue. I’ll simply go with another fuel card company. Waste of 3 days.Show lessNelx777
Developer Response
Safety is a top priority at Mudflap. To help keep our accounts safe, and to help prevent others from using your account we require our drivers to verify the identies they report to us. If we run into an issue while verifying a driver's identify, we do our best to communicate with our drivers, including the reason for blocked verification, and the action the driver may need to take to successfully verify their account.