Leave a Review Microsoft Family Safety
Has potential, too many bugs and glitches
The family safety app had been working pretty good with keeping track of how much my son played and adhering to the time limits I set. A couple times the app was not showing how much time he had played and how much time he had left but it corrected itself. However now for this whole week it keeps saying no video games have been played at all for the past few days even though my son has played for at least 4 hours each day! There has been a few nights when he has been able to play past the bedtime limit as well even though it was set. It is very frustrating that it’s so inconsistent because it has a lot of potential and intuitive settings. Another time he was able to purchase and download a mature rated game even though his age and game rating limit is at 13. I checked the settings and it was all still in place. Then when he went to play it it said you need permission from parent. Other times it asked me for permission before he bought and downloaded it and asked if I wanted it as an exception to his age limit, which makes way more sense. Over all a lot of potential but too many bugs they need to fix and stay on top of.Show lessSHONM7
Developer Response
Thank you for using Family Safety! Sorry to hear you're experiencing this issue. If you could send us more details and logs from the app by tapping on the App Menu/Home > Help and Feedback > Send feedback > I Don’t Like Something > Attach/Include Logs/Diagnostics, we’ll take a look. Thank you!Didn’t work
My son actually used few hours but didn’t showed it in the app , it just happened recently, I don’t know if something wrongAshbyhuang
Basic app not that useful
App does not track usage and report usage very well. Very poor app from Microsoft IMHO.tintinbiggles