Once User Reviews

Reviews Summary

Top reviews

Absolute scam

Couldn’t find anyone of the girls I matched on Facebook avoid this app entirely and keep your money 😅

Fake app scamm

Fake

Worst app ever

Full of fake profiles, no one is real and they give you so many credits but they run out in a few messages and they want you to pay for more. Everyone you speak with is a bot

DONT USE APP!

I recently went through divorce and decided that while Tinder and bumble have a lot of spam and a lot of people on there soliciting for their only fans I came across this app while I was optimistic. I decided to give it a try so when I signed up, I was given free gems, which are used to talk to potential matches but every message that you write that’s over 120 characters is 10 gems a regular five gems as long as it’s only a couple sentences anymore than that is 10 gems and up so you have to replenish your gems to talk to people because they run out very quickly I think this is a scam because when you sign up for the subscription, it says that you get unlimited chats with regular users regular users implies no one with a flame icon or an international icon. There’s no such thing as a regular user on this app, I have looked through the app and there is not a single regular user think people should stay away from this app, especially if they don’t wanna flee and take advantage of I have reached out to customer service to see about getting a refund and it is met with a bunch of excuses from my chat about how it is what it is this app is terrible. I’ll just stick to Tinder and Bumble and just sift through the spammers hopefully I can find somebody one day.
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Scam Dating App — Do not use it!

DO NOT GET THIS APP BEWARE OF TACTICS TO DRAW OUT MONEY FROM YOU WITH NO REAL RESULTS Apple should terminate this app from their list. I would give it 0 stars if I could as it deserves.

Despicable fake dating app with fake users most likely AI bots judging by the patterns of interaction times and reply “speech” patterns Forces you to pay to buy gems or you cannot talk to popular members. You can’t interact with non popular members btw. only with popular accounts which seem to be AI bots all responding between 1-2 minutes after you message no matter the time of day. Vague answers, fake general answers. Sometimes seeming clever & genuin but soon you find things are quite off and don’t add up in conversation as it is not a person on the other end of that screen it is a bot. This pattern is the same for every user on there.

Again I say beware -DO NOT USE THIS APP honestly legal action should be taken because this App has been doing similar things for years when I done some digging researching many people’s experience using the app Makes me sick.
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Scam Scan Sam App

Apple you should pull this App!!

I have spent a few days focusing on Once, I now have 97 potential young hot suitors; ridiculous!

The promises of the app are not fulfilled, I write meaningful messages and get no coins.
I am able to communicate with non-premium members, but there are next to none, just a hand full of suckered in men and women like me.

And in regards to the responses to my meaningful messages what a scam; they are all so similar; some even have [insert hobbies here] and similar things a complete farce.

Also all these hot women live in and around my area, yet in the photos all the cars are right hand drive, power sockets are European, cities and places are obviously also not in Australia.. Big Time Scam Apple; fine then, pull the app and report them to FairTrading or something, it is people like this App Maker, that are the scum of the earth —feeding off innocent, hopeful, vulnerable, lonely people.

Do not in any circumstances subscribe to this app! Unless you want you ego falsely tickled and want to pay users and abuses to succeed and thrive…

Shame on you Once!
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Response from developer

Hello, and thank you for sharing such detailed feedback with us. We're truly sorry to hear about your frustration and disappointment with your experience on ONCE. Creating an authentic, high-quality community is a top priority for us, and we take reports of any suspicious profiles very seriously. Our moderation team is constantly reviewing profiles to ensure they meet our standards for a genuine and safe dating experience. Regarding the similarity in responses or profiles that appear out of place, we will certainly pass along this feedback to our development team to address and investigate further. As for receiving coins, it sounds like there may have been some confusion or technical issue. Our support team would be more than happy to look into this and clarify how the coin system works to ensure you’re receiving the benefits available to you. Please feel free to contact us at support@getonce.com so we can address your concerns directly. We appreciate your input as it helps us improve and provide a better experience for all users. Thank you for your honesty and for giving us an opportunity to address these issues.

WORST DATING APP EVER!!!

As soon as you create a profile, you’ll get likes/matches. These are either BOTS or people paid by Once. The idea is to get you messaging as messaging cost Gems which you’ll run out of pretty quickly so you’ll be forced to spend money to keep engaging in fake conversations.

The makers of this app and all those that work for them should be pretty disgusted with yourself. There will be some vulnerable people out there who wish to find love and you are ruthlessly exploiting them. Shocking!!!
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Don’t download - doesn’t work

The first time I went on it was fake profiles asking questions to use up your free messages.
Now I can’t even log in. Once they got my information I can’t do anything. Just says enter valid email but won’t progress past that.

Response from developer

Hello, and thank you for sharing your experience. We’re sorry to hear about the issues you’re facing with logging in and the frustration with initial interactions. The login issue you're describing might be due to a technical glitch or an error in email entry. Could you double-check for any typos or extra spaces in your email address? If it still doesn’t work, our support team would be happy to assist in troubleshooting this for you. Please reach out to us at support@getonce.com with the email associated with your account, and we’ll work to resolve this as quickly as possible. Thank you for your feedback—it helps us improve and provide a better experience for everyone.

Sorry, but YES.. SCAM!! Hidden Charges/Problematics

I’m sorry… I like to say I’m optimistic, but I have to be honest… There is something severely wrong with what ever is going on behind the curtain at this company… I signed up this morning and in less than an hour, I had over a half a dozen people trying to talk to me… None of them seem to be local, which is odd because that’s what I was trying to find… and every one of them seemed quite suspicious, and reluctant to engage beyond the app itself… which is very unusual being that it’s a dating app… Aside from the selfish decision to charge additionally for direct line of communication, none of the people that I’ve talked to seem interested in the added expense… which is even equally weirder… You charge to view “maybe” local interests, then double charge to have limited conversations .. which you also adjust to double the charge per text if it gets long and windy… ??? SHAME! If you just wanted to rob me, then do it out right … Don’t try to sell the Snake oil, that evaporates before you can open the bottle… That’s messed up.. And I am half tempted to file requests back because you are changing the rules as you see fit… Something is severely wrong!!
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Don’t get fooled… very deceitful on the verge of fraudulent.

I purchased premium access and thought it gave me the access to most of the features of the app. But guess what: I was able to exchange two messages and suddenly a message pops up informing me: buy some gems or you cannot continue. There was no warning and I don’t think that was explained in advance. So I wouldn’t recommend this app unless you have lots of money to spend on conversations that might not even be that interesting. And at least some of the ‘memberes’ are bots. Requested a refund but my message ‘ could not’ be sent to the customer support for some unknown reason.
Very deceitful app, not worth the money.
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Response from developer

Hello, and thank you for sharing your experience. We’re sorry to hear that you felt misled by the premium features and encountered difficulties when trying to get support. With a subscription, you should be able to message regular members without additional costs, though some premium interactions may still require gems. We understand that this could be confusing if it wasn’t clear upfront, and we apologize for any inconvenience. As for your refund request, we’d like to help resolve this issue. Please try reaching out to us directly at support@getonce.com, and include your account details so we can assist you further. Your feedback is valuable in helping us improve the app, and we’re committed to addressing your concerns. Thank you for taking the time to share your thoughts, and we hope to make things right.

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