A scam
Response from developer
Hi Playboiijarod, Thank you for sharing your feedback. We understand that your experience was disappointing, and we sincerely apologize for any frustration caused. Regarding the concerns you've raised, we want to clarify a few things: *Payment Model: While we do offer premium features, it’s always up to members whether or not they choose to purchase them. We strive to ensure that the basic features of the app, such as profile creation and browsing, are free to use. Any premium services are optional and provide enhanced capabilities like additional messaging features or visibility options. *Security and Contact Information: Your privacy and safety are our top priorities. We do not share personal contact information unless both parties agree to it. Any measures that restrict sharing contact details within the app are designed to protect members from potential scams and unwanted exposure, and not to hinder communication. If you choose to share contact information directly, it could be done through videochat or delivery with caution. *Experience and Authenticity: We take member authenticity seriously and have various systems in place to prevent suspicious accounts/activities. While we do promote a safe and welcoming environment, we also encourage users to report any suspicious activity. If you feel like a particular account or profile is inauthentic, we advise reaching out to our support team for further investigation. *Improved Communication: We regret that you felt your messages were ignored or disregarded. If you’ve encountered issues with message delivery or responsiveness, we recommend contacting our support team at support@dating.com to investigate further, as this may be a technical glitch or system issue. We truly appreciate your feedback, as it helps us improve the member experience. We're always working to enhance the platform, and we hope you’ll consider giving us another chance in the future. Should you have any other concerns, please don’t hesitate to reach out directly.
