A scam
Response from developer
Hi Playboiijarod, Thank you for sharing your feedback. We understand that your experience was disappointing, and we sincerely apologize for any frustration caused. Regarding the concerns you've raised, we want to clarify a few things: *Payment Model: While we do offer premium features, it’s always up to members whether or not they choose to purchase them. We strive to ensure that the basic features of the app, such as profile creation and browsing, are free to use. Any premium services are optional and provide enhanced capabilities like additional messaging features or visibility options. *Security and Contact Information: Your privacy and safety are our top priorities. We do not share personal contact information unless both parties agree to it. Any measures that restrict sharing contact details within the app are designed to protect members from potential scams and unwanted exposure, and not to hinder communication. If you choose to share contact information directly, it could be done through videochat or delivery with caution. *Experience and Authenticity: We take member authenticity seriously and have various systems in place to prevent suspicious accounts/activities. While we do promote a safe and welcoming environment, we also encourage users to report any suspicious activity. If you feel like a particular account or profile is inauthentic, we advise reaching out to our support team for further investigation. *Improved Communication: We regret that you felt your messages were ignored or disregarded. If you’ve encountered issues with message delivery or responsiveness, we recommend contacting our support team at support@dating.com to investigate further, as this may be a technical glitch or system issue. We truly appreciate your feedback, as it helps us improve the member experience. We're always working to enhance the platform, and we hope you’ll consider giving us another chance in the future. Should you have any other concerns, please don’t hesitate to reach out directly.
The very best apps I've been using
Response from developer
Hi Senpai50, Thank you so much for sharing your positive experience! We’re thrilled to hear that you found success on our platform and that it played a role in connecting you with your now-husband. It’s wonderful to know that the app helped you build a meaningful relationship and that you’re starting a new chapter together. Your story is truly inspiring, and we appreciate your recommendation. It’s feedback like yours that motivates us to continue improving and supporting our members in their search for meaningful connections. Congratulations on your new family, and we wish you all the best in this exciting journey. If you ever have any more feedback or need assistance, please feel free to reach out. Thank you again for your kind words and support!
Dating app
Response from developer
Hello! We are sorry to hear about your inconvenience. Using certain services over others may be more costly and exhaust your balance in a short time. Please allow us to help you out by giving the full information on the pricing. Just send an email to support@dating.com. We look forward to your message.
Very bad app
Response from developer
Hi! Our prices may seem a bit high, but the money asked for the service goes for its improvement. Check what you get for it: anti-scam protection, constant updates with new exciting features. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you.
Worst app ever
Response from developer
Hi There, We understand your frustration with the cost and we're sorry to disappoint you with the credit system. We currently don't implement monthly plans with unlimited access to services. The current subscription concept involves making purchases to get credits to use the services. To make your experience better infused with practicality, Consider bigger credit package, they cost lesser per credit And stick to using online chat, It's cheaper.
Please no one fall for this scam
Response from developer
Thank you for your review. I am sorry to learn that you developed some doubts about the authenticity over the fact that usage of some services has to be paid. The platform does not offer free services but by simply subscribing, you will be able to unlock and use premium communication services. It may not be the cheapest, but check what you get for it: anti-scam protection, constant updates, etc. Moreover, We understand your concerns about the realism of these interactions over the fact that they have professional careers. The platform exists to connect members and eventually make them great matches regardless of their background. Thus it is typical for members or even for an individual to flaunt their achievements. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam policy and report it to us via the "Report" button on the chatwindow. Or If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@dating.com.
My experience only; try it for yourself
Response from developer
Hi Lilkngy, It sounds like you had a positive experience in finding someone special on the site, which is wonderful to hear. Finding love online can open up amazing possibilities, but I completely understand your desire for a real-life relationship where you can share activities and experiences together. Wishing you the best of luck in finding someone who shares your interests and brings joy to your everyday life. Here's to new adventures and meaningful connections! ❤️ Should you have any suggestions on how we can achieve a 5-star rating in the future, please don't hesitate to share them with us! Thank You!
Worst dating app ever
Response from developer
Dear Jenny, Thank you for reporting your concern. We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter. At the moment, we do not implement any monthly membership with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. We believe your issue has to do with the fact that you have run out of credits. Once they end, you should top up your profile to continue your communication. If you feel comfortable, I recommend reaching out to customer support support@dating.com so we could look into your credit history and maybe counsel you on how to manage your credits efficiently as well as seek clarification on the charges.
Desencantada
Response from developer
Hola, gracias por compartir tu preocupación. La plataforma no ofrece servicios gratuitos, pero simplemente suscribiéndote junto con créditos, podrás desbloquear y utilizar servicios de comunicación premium. Una vez que se agoten los créditos, deberás recargar para continuar. Envíenos un correo electrónico a support@dating.com para obtener más información.
Don’t Ever download this site.
Response from developer
Dear Jennies, I am deeply sorry to hear about your experience with our app. Your feedback is alarming, and I understand your frustration and disappointment. I want to address your concerns and assure you that we take them very seriously. First and foremost, I apologize for any confusion or lack of transparency regarding our pricing structure. It's clear that our current system has caused you significant financial distress, which is unacceptable. Your description of hidden charges for various types of interactions is troubling, and I assure you that this is not the experience we intend to provide. Regarding your concerns about employees posing as users to keep conversations going, I want to assure you that this goes against our policies. We aim to create a genuine and trustworthy platform for our users, and any behavior that undermines this is not tolerated. The fact that you were surprised to see charges from the mentioned locations is also something that we would like to clarify. We strive to be transparent about our operations and billing, and this discrepancy needs to be addressed immediately. Please contact our customer support team at support@dating.com so we can investigate this matter thoroughly and assist you with resolving the financial issues you've encountered. Your satisfaction and trust are of utmost importance to us, and we are committed to rectifying this situation promptly.
