I have been using it for almost a year
I had been using it for almost a year and lately, after getting to a reasonable 16k karma I was sent to the prison group for breaking the rules.
I discovered this was “personal data” related and knowing the conversations I had had both via dms and groups knew I had not done this and somehow something automated had caused this.
You get half your karma back if you chat in prison enough (to depraved people for the most part) and when I did I attempted to appeal the karma loss as, when in prison I had had the only channel for an appeal ignored and I was blocked by the person.
The moderator understood my frustration but couldn’t do anything to retrieve my karma.
I was just now banned again when all I was doing was chatting about South American food.
There is nobody to appeal to at all so I am now done with this ridiculous app that is a great idea but executed terribly.
I only chatted about wholesome subjects and witnessed blatant racism, antisemitism, homophobia on the app going entirely unchecked by users in groups en masse and yet, it is me that is banned.
If measured in any sense the way other businesses are this place would receive 1/10 for customer service.
I discovered this was “personal data” related and knowing the conversations I had had both via dms and groups knew I had not done this and somehow something automated had caused this.
You get half your karma back if you chat in prison enough (to depraved people for the most part) and when I did I attempted to appeal the karma loss as, when in prison I had had the only channel for an appeal ignored and I was blocked by the person.
The moderator understood my frustration but couldn’t do anything to retrieve my karma.
I was just now banned again when all I was doing was chatting about South American food.
There is nobody to appeal to at all so I am now done with this ridiculous app that is a great idea but executed terribly.
I only chatted about wholesome subjects and witnessed blatant racism, antisemitism, homophobia on the app going entirely unchecked by users in groups en masse and yet, it is me that is banned.
If measured in any sense the way other businesses are this place would receive 1/10 for customer service.
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Response from developer
Hello, We understand your frustration regarding the ban and are here to help. Please review our User Agreement [https://antiland.com/useragreement/] to confirm compliance. Then, contact us at support@antiland.com with your profile link for a thorough investigation. Monitor both your inbox and spam folders for our reply. We are committed to fairness and will diligently review your case. Best regards, The AntiLand Support Team
