Once User Reviews

Once: The Love Match Maker

Xeanco Limited

Lifestyle

Social Networking

Reviews Summary

Positive highlights

🤝

This app hasLots of users to connect with

🌍

This app hasUsers located close to the reviewer

🔍

This app hasDiverse age range of users

💕

This app hasReviewer found a girlfriend and is getting married

Negative highlights

💰

This app hasExpensive to chat, even with a premium subscription

🤖

This app hasSuspicion of fake/bot profiles

🚫

This app hasLimited free messaging, forced to buy coins

🤔

This app hasUnclear how to delete account

📞

This app hasDifficulty moving conversations off the app

Top reviews

Most RecentHighest RatedLowest Rated

Beware scam

After downloading the app and getting interests for few days, decided to pay for membership, then started sending messages to those whom were showing interests, i found out they were keep chatting with me until i reach to the chat limitation, and couldnt chat anymore!!!! Then i decided to send same message to all of them, guess what happened?!! I received exact same reply from most of them. Apparently fake profiles designed to encourage u at first paying for the membership and then keep paying more in order to b able to keep chatting. Very disappointing. Just b aware.

Show less

Bra2p

3 months ago

Response from developer

Greetings! We sincerely appreciate your thorough feedback, and please know that we will carefully consider it as we strive to enhance our services. Our subscription model is crafted to cater to the needs of the majority of our users, offering unlimited communication with regular members. For those seeking additional services, gems can be purchased separately, both within and outside of the subscription, or acquired daily through various activities. The safety of our community is of paramount importance to us, and our moderation team remains steadfastly dedicated to investigating any concerns, no matter how minor they may seem. Should you encounter any issues, you can easily flag them using the ""Report"" button or notify our team at support@getonce.com. We stand ready to offer further information and assistance upon your request. Don't hesitate to reach out to our support team; contacting us directly from the app is both simple and straightforward. Once again, thank you for your valuable feedback!

Don’t waste your time boyz

If you happened to be the unlucky person to have any faith that this app was real, I am here to sadly inform you that you’ve been duped once again. Saw an ad for this app from another dating app, and figured I would give it a shot. Here’s what will happen to you:
Right after you finish adding a profile picture you will start getting views and messages.
If you look at any profile’s photos you will immediately get a notification that that person viewed you, followed by a message from them.
Not a normal person message, no, a clearly AI generated ice breaker. You will start having small convos with people until the app tells you that to continue talking you will need to purchase gems. DON’T DO IT!!! I saw many other reviews that said they wasted money so I knew better. 200% fake app all around, ZERO real people. This app should be removed from the App Store for fraud. I remember when Tinder first came out… no app has replicated Tinder’s beginning. They all just copy how Tinder is today, they’re all money wastes, none of them want you to find a match, they want you to spend money. To prove my point, shortly after I post this review there will be a comment left by the developers underneath it apologizing for the experience I’ve had and ensuring that they keep bots and cat-fishers out of their app… Sure you do guys…
If someone actually created a real dating app it would be so successful, but they’re all just too greedy.

Show less

Shawniexcore

5 months ago

Response from developer

Welcome! Thank you for your time! After creating a profile, it receives increased interest, a so-called 'boost,' which can result in receiving numerous messages for a certain period. We are in the process of enhancing our current moderation system, and it promises to be even better. However, for additional control, you can always flag a suspicious member by using the 'report' button, and we will promptly investigate it. Another option is to reach out to our support team at support@getonce.com. We hold safe dating in high regard and are committed to ensuring that Once remains a secure place. Thank you in advance; we appreciate your participation!

Waste of time and picking on the vulnerable

I downloaded this app in the hope it may be different. I was wrong, it is like the majority of dating apps but worse. The women wrote straight away and were located near myself according to their location. However their photos were not taken locally and were probably false. After talking to one person for a few chats the inevitable payment method to carry on appeared on the screen. This app is not worth using because once you’ve sent about five messages that’s it if you don’t subscribe you cannot communicate with anyone. You will receive lots of messages but unless you pay you cannot respond. Don’t waste your time, I will be deleting it when I finish this review.

Show less

Yassicat

5 months ago

Response from developer

Welcome! Thank you for your extensive feedback, we will certainly take it into account. Our subscription is designed to meet the needs of the majority of users and allows unlimited communication with regular members. Those who wish to access additional services can purchase gems separately, both within and outside of the subscription, or receive them daily for various activities. We take community safety very seriously, and our moderation team is always ready to investigate even the slightest suspicions. If a member raises concerns, you can simply mark them using the "Report" button or inform our team at support@getonce.com. We'll be happy to provide more information and assistance if you reach out to our support. It's easy and straightforward to do so directly from the app. Thanks once again!

I give this app mixed reviews

A+ for entertainment, it is so much fun to mess with and send funny replies to all the scammers and bots pretending to be legitimate women. They always reply within seconds and come up with freakishly unnatural responses. One person said “our chat is like a sweet story I don’t want it to end” just in general the “women” on this app have bad grammar and make many typos and no matter how stupid your message is they will still respond. I sent a message literally just saying “asahahhalj” and the person still responding normally and didn’t acknowledge my huge typo lol. And I know they are scammers for a fact because I did a reverse image search on the woman I was talking too and I found her instagram. Turns out she had a different name from what was on the app and she was already married! Clearly a catfish if you ask me.
I give it a Z- score for finding genuine people to match and date. In case you didn’t know Z- is the worst possible score in the history of humankind. Even worse that F!

Anyways to anyone who is reading this have a blessed day or night! And don’t forget to only get this app if you are looking to entertain the catfishers/bots/scammers on the app. Not for serious daters.

Show less

UserNikolas

6 months ago

Basically a chat with AI app

I joined, immediately started to send likes and to my surprise, they were popular girls in the area and they matched back almost instantly. Their replies were almost near instant. Now I know you must be thinking ‘omg that’s great!’ But with the caviate that they’re not real and you get like 5 free messages before you get a notification saying to buy gems. I was greeted by a fembot and was asked out immediately for coffee. Also they used my name which is weird. Normal humans don’t do that in conversation unless they’re being super serious or solemn, it’s weird. Don’t use my name unless I know you. When I responded to the pornbot… fembot…. And asked when is a good time and place I was told December 8th. I did it so all you other guys don’t have to and waste your money. I didn’t spend anything but I want to make sure bad apps like this get taken down and reported en-mass. There is no reason companies should commodify and furthermore lie to human beings just looking to find some amount of connection in a digital age where people have more humans to talk to than they know what to do with. I hope this app gets taken down

Show less

JackleMercury

8 months ago

Response from developer

Hello! It's unfortunate to see that you've given us such a review, but thank you nonetheless. Every piece of feedback from you helps our community improve. Please, could you share what happened? We'd be happy to assist; just let us know. You can reach out to our support team at support@getonce.com, and you can also contact them directly from the app.

Scamming app

All texts are done by artificial intelligence or someone using artificial intelligence. No reaction by person replying to you of prior messages other they are butthurt by you running out of gems to respond. Person replying also doesn’t react to local events nor is the profile picture used able to be searched to a real person online. The chances of someone using this app and not having an online presence on another app or platform is near non existent. Scam app supported by apple

Show less

Ballbags4223

8 months ago

Response from developer

Welcome! Thank you for showing interest in our community. We are strongly against the use of AI and actively prevent it in all forms. The moderation system has taken a significant step forward in recent weeks. Nevertheless, we value your feedback and will ensure that your conversational partners have not violated any rules. Please reach out to our support team at support@getonce.com so we can locate your account. We'll take it from there. Thank you!

The app that forces you to ghost people.

This app is money hungry. All the app wants is money money money. I was charged $29 for three months to use this app. Then when I got into a really good conversation with somebody I can’t talk to them anymore until I pay anywhere from 1199 all the way up to $199 just to chat with people. This is kind of absurd. I don’t understand what I’m paying $29 a month for if I can’t chat with people. It kind of annoys me in the fact that you’re in the middle of a conversation with someone and then you can’t have any more conversations with that person until you dish out more money that you don’t have. In my opinion, if you’re gonna make someone pay your service the nation, I have to pay extra money on top of that just communicate with someone. You should have the option of paying for diamonds to talk to somebody or paying a monthly subscription have unlimited access talking to someone. I do like the fact that people were communicating with me, and wanting to talk with me But now I feel like I ghosted them when I truly didn’t because you’re freaking app won’t let me communicate with people.

Show less

rorykole123

8 months ago

Response from developer

Hello and thank you for sharing your feedback with us! We strive to create a comfortable environment for all our community members. With a subscription, you unlock numerous perks including free messaging with regular members and daily gems that can be utilized for extra services. Additionally, if you wish, you can purchase gems separately. Should you require further assistance or have any inquiries, please don't hesitate to reach out to us at support@getonce.com. We're committed to maintaining ONCE as a welcoming space and will do our utmost to assist you. Thank you in advance for your cooperation!

Scam

This app is a complete SCAM!!!There is no real person behind the profiles who is genuinely interested in dating. The individuals are paid to keep you on the app, and if you wish to continue chatting with them, you will have to pay repeatedly. However, you will never get to meet any of them in real life. I strongly advise you not to pay for a membership. It's a total SCAM, and you'll end up wasting your time and money.

Show less

Danan120

8 months ago

Response from developer

Scam Alert! Fake Dating App with Bots!

This app is a complete scam! It's filled with fake profiles and bots that pretend to be real people. They lure you in with promises of finding your perfect match, but all they want is your money.

The app is designed to make you think you're talking to real people, but it's all a lie. The conversations are scripted and repetitive, and the bots will do anything to keep you talking so they can get you to pay for a subscription.

Don't waste your time or money on this app. It's a complete rip-off and should be removed from the App Store immediately.

Show less

punversee

9 months ago

Subject: Second Appeal for a Refund due to Scam Activity

--- Subject: Second Appeal for a Refund due to Scam Activity Dear Apple Support, I am writing to request a reconsideration of my recent refund application which, to my disappointment, was rejected. I am contesting charges made by an app known as "Once the Love Match Maker" (named "Once Dating" in the app itself), which I downloaded from the App Store on December 31, 2023. After using the app extensively, I noticed substantial inconsistencies with the services promised by the app and the actual services delivered. Despite engaging in multiple conversations with various users, I realized anomalies such as forgetfulness of significant prior interactions and continuous 24/7 availability of users, leading me to suspect automated chatbot interactions instead of genuine human engagement. To verify my suspicions, I conducted independent research and found many online sources that flagged "Once Dating" / "Once the Love Match Maker" as a fraudulent service. I also discovered that numerous users like myself had similar experiences, pointing towards a pattern of duplicitous behavior on part of the app. Given the fact that I encountered deceptive and misleading practices from this app, I am appealing for a full refund of all charges relating to the "Once the Love Match Maker" app. Attached to this appeal are screenshots and links to reviews identifying this app as a scam, thus supporting my request.

Show less

Bahbayli