Southern Connecticut Gas User Reviews

Top reviews

Convenient for paying bills

This app is easy to use. It makes paying bills a quick, convenient process.

Does what I need it to

As a frequent user of this app I can honestly say I’ve been using it without problems for over a year now.I’m able to view the information I need, can look at historical bills, and make a payment free of charge. What else can I ask for?

Simple and easy

Honestly I don’t write reviews often but the SCG app makes my life so much easier. You can see your bill, even the PDF, and make payments without a problem. It stores all your new info like payment methods on the app and online.

Definitely a good direction they made by creating an app.

Easy to use

Very easy to track payments due and to pay online.

Won’t save payment info

I use the UI and SCG apps both to pay my bills. My UI app will save my payment info for quick easy payment. The SCG app will not! I click “Save payment info for future payments” every single time I pay my bill and it never saves!! It’s very aggravating. I might as well just write and mail a check at that point. Sometimes the app also will not let me sign in saying my password is incorrect, I wait a day and try again, at that point it works. Some serious fixes need to be done to this app.
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App is awful but slightly better than website

I have been complaining about the SCG website for years, as it might very well be the most poorly designed website on the planet. So when I logged on today and couldn’t do what I needed to do (because the site is the opposite of user friendly), I was excited to see that there was an app, as I thought it would be more logical. Nope. It’s just as clunky and poorly designed as the website. The one and ONLY reason I say it’s slightly better is because it’s quicker, but it’s just as bad functionally. On a scale of 1 to 1000 the website is a 1, the app is a 2. My best guess is that SCG doesn’t have a formal web department and has some ancient “do-it-all” IT guy designing their website and app rather than hiring someone who knows how to design these things.
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