Leave a Review myMerlinPulse™
Won’t set up
I’ve tried setting this up multiple times and every time it tells me my serial number is wrong.Developer Response
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2024-0106393. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.Disconnected
The app disconnected after a update I think. I don’t know what to doDeveloper Response
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2024-0000948. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.Concerned
Lost my Merlin pairing after a Apple general update. I reinstalled app, it is still not reading a day later. Called support, they were patient with me (at73yrs) had me go through the set up again. However, did not feel they understood my concerns. 20 min later they called me back and had me reinstall the app (and the app update). We will see!!! Why can’t we be advised when app updates are needed?? Hope this helps others!Show lessDeveloper Response
Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2024-0000500. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.