Leave a Review Henrico FCU Digital Banking
Awesome appl
Love HFCU new app.. the best app for banking.#dkj
Really
I can’t use the words that I would like to use here. Cannot log on and can’t call for help. Thanks Henrico FCU for smooth roll out 😡!J Bartos
It’s a work in progress
This app is not quite as helpful as it could be for everyday use. The main issue for us is that you cannot see your statement for each account from previous months or any transactions other than a few recent days. There is nowhere to enter a date range if you’re looking for a specific transaction. You also must click through a few places to see an overall view of all your accounts instead of having a summary on the first page. It looks more modern and has some promising features but is still a work in progress. It is frustrating not being able to see as much info as before.Show lessHFCUMem
New App is Crapp
Went from visibility over last 2 months’ transactions to last 48 hours? Wow, what an enhancement. The new app is useful for checking ur balance, that’s about it. Considering switching to a bank with useful mobile banking.erm222222222
Verification methods are not customer friendly
This new update on the HFCU website as well as the new app is not helpful to military members. I’m currently deployed and can’t receive SMS messages, only iMessages. For the HFCU app and also the Authy app used for verification, members have to be able to receive SMS in order to get into their account. So if you deploy and turn your phone off to save money or don’t have an international phone you essentially can’t get into your account. Possibly for the next 6 months to a year, I won’t be able to get into my account due to this update. What’s the point of asking for an email address if you can’t use it as a means of user verification? 2 thumbs down. Might have to switch banks because of this.Show less08Shaunie
Confusing and too busy.
Some what confusing. Can’t see as many transactions as older system. May be there is a way but can’t seem to find transactions from last two months....may just take some getting used to...Starbuck225
