Hiver User Reviews

Top reviews

Unexpectedly expensive.

Don’t start into hiver unless you’ve already got several thousand in your bank account to cover unexpected balance shortages. Sure you could get it all back in commissions but until you get through all the expensive packages that can unexpectedly show up, you don’t have access to your remaining balance to get out with. I’m in for 1300 right now that I have no way of paying at the moment
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Lacks functionality

I honestly don’t get the point. You can only perform hiver tasks, but you can’t delete or archive emails. So I’m constantly switching between this app and gmail depending on the task required. And you can’t know the task required until you’ve read the email, so it’s a gamble as to which app to open in the first place.

I was really hoping for an app where our business emails could be separate from our personal and we would be able to perform the basic functions you would expect of an app that includes your emails.
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Calling me repeatedly

I received multiple calls after downloading this app from a hover rep. They have been asked not to call and my team has received multiple after this. Completely unprofessional.

Terrible Customer Service

Waiting and waiting for replies to email for a billing issue and nothing

Lack of basic features makes Hiver a no-go for our business

No ability to delete/archive emails. No notifications for emails. Doesn’t have features any basic email app has. Considering how much we’re paying them every month, this is unacceptable. I would rather have those development team focus on improving this mobile app than features we don’t use, like chatbots, etc. We plan on switching to another service.
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Use to be good

Latest versions nothing works when trying to assign. I can’t even get signed back in now after deleting the app and reinstalling.

Mobile is less than desirable

Notes do not work at all. Has hurt my business. users thought they left notes later to find out the note never posted.

Hiver app ratings on prod app

Hiver is best

Test ratings

Test Hiver 4

Come a long way

The app has come a long way since my previous review.

Much more reliable now, finally we can forward emails as of a week ago.

Great improvements.

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