BrokerBay User Reviews

BrokerBay
BrokerBay
UTC Fire & Security Americas Corporation Inc

Top reviews

Not ready for prime time

The website and app are just not where they should be for professionals to depend on every day. Nothing is intuitive and features I think most agents want aren’t there. Here’s a tip for them - just copy ShowingTime. The entire thing is painful. Show the complete address. Show the MLS ID. There is so much wrong I can’t even describe it all. Usability. Studies. Invest in some. Watch real agents try to use your “tools.” Read the books “Don’t Make Me Think” and “Rocket Surgery Made Easy.”
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Apple Maps please.

Why can’t I override google maps? This is stupid.

The best!

Amazing!

Nice Improvements

Does the job and not owned by Zillow, which is good enough for me. Also works well. Easy to add showings to calendar - this was always buggy for me with google calendar and ShowingTime, and being automatic made it annoyingly difficult to customize. Just having the standard “add to calendar” button when you book makes things much easier. Release was delayed in my region so that they could have time to add more features and iron out more bugs. For a new system, it’s quite comprehensive. I expect they will continue to improve it and add even more features with time. I’ll be using this over ShowingTime whenever possible moving forward.
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Response from developer

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions about our features, please reach out to us and we'd be happy to answer. Cheers! The BrokerBay Team.

Painfully basic

Our region switched from ShowingTime to BrokerBay and the difference is night and day. Virtually no features, settings or options. Absolute bare-bones system compared to ShowingTime. Disgusted by this decision that our Realtor board made.

Response from developer

Hi Landon, Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our users to ensure we’re doing a great job. As you shared in your review, this was not the case for you and for this, we do apologize. Our customers are the heart of our business and we understand you’re feeling disappointed about this transition. Please know we’d like to make this right for you. Please contact us at Support and we would be happy to outline all of our features and rectify any issues you may be running into. The BrokerBay Team.

Great App

You cannot FORCE an app update. You need to realize this is a tool for Realtors and you made me look ridiculous at a country showing bc I couldn’t update my app with the lack of signal. SO I couldn’t get access to the lockbox code. Your application isn’t complex enough to require an update to use the application.
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Amazing app

This is such a fantastic app for real estate agents. I've been using this for over a year now and it's made my life 100x easier.

Not admin friendly

You literally cannot login as an admin..what’s the difference between app and desktop? Admins use this app more than the realtors
We should also be able to see our past listing for LB info and so on..that would be super helpful

Best Showing Management Platform

Incredible. So much better than when we were using showingtime. A lot happier with this intuitive interface. Something I’m actually proud to show my clients. All my American friends are jealous 😍

Amazing platform !

So glad this is here. Love the exclusive section. Great way to get access to listings on other boards!

Response from developer

Thank you so much for your review! Happy you are enjoying the app. Please don't hesitate to reach out to our support team at support@brokerbay.com with any ideas for feature updates or functionality that would make your experience even better! The BrokerBay Team

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