Use maps app instead
When trying to find out when a bus is scheduled at a particular stop one can look up a location which is provided by the app, but then when trying to actually get the bus info for that location the app says the location can’t be found. One part of the app can find the location but it cannot pass the information to the part of the app that needs it.
It’s a useless app. Better to use the maps app that came with your phone for transit info because this one is not going to help you at all.
It’s a useless app. Better to use the maps app that came with your phone for transit info because this one is not going to help you at all.
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App not working
App doesn’t bring up route times anymore and I uninstalled app multiple times and it is now useless
App needs an update
Maybe it’s just a glitch today, but considering this app’s history at being non-functional or barely functional most of the time, it’s pretty frustrating when it shows up doing that again — especially as i’m waiting at a stop that is in service, but it claims there are no nearby stops available. The bus arriving late is an issue to take up directly with Sun Tran, but the developers of this app need to improve its functionality so it doesn’t bug out like this. Again, hopefully it’s just a glitch and not something more serious.
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Pointless app
Not only will this app sometimes lie to you about the time the train will arrive or if it even will arrive, but on multiple occasions had a fake location of the train heading to my stop. This app is literally sabotaging me and wasting my time.
App no longer recognizes multiple locations
I love this app and I adore our free (currently) Tucson busing system. I often don’t need the Plan-a-Trip functionality as my trips are routine until I do need it and for the past few days it no longer recognizes locations by name nor by their verified accurate physical address. It will show the name of said place in the listing but when I select it and the screen returns to the map I get a small white pop-up box that says, “Unable to find location” and then quickly disappears. For example, it shows a listing for the Downtown Ronstandt Transit Station but once I select it, it shows the “unable…” pop-up. This makes navigating new places terribly inconvenient at best and means I have to manually try and figure it out but going in and out of multiple “track a bus route”, write down the times, and pray I have figured it out. Trust me, when I need more than two buses, this is a challenge I wouldn’t wish on my enemy.
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App can’t find my location
I have constant problems with this app!!
For the last week or so I can’t get the trip planner to work online or in the app.
Boooooo!!
For the last week or so I can’t get the trip planner to work online or in the app.
Boooooo!!
Bus 61
Bus 61 seems like all it wants to do is race up to Orange Grove instead of sticking around for a minute or two at another stop because that where they like to always ketchup with time and it’s really annoying too.
Fix the app
It's not showing the stops. I want to be on time for the bus. Please fix the app.
Broken, don’t bother downloading the app
Updated 6/27/24: now the app doesn’t work at all. The GPS system that they’re using isn’t working and you can’t get any information from this app. It’s been this way for a while. They just don’t care.
The bus tracker is wrong – it goes by the printed schedule, not the actual location of the buses. And no bus in this town goes by that printed schedule. But the worst part of the app is “Plan my Trip.” it gives you wrong directions, shows you the longest and most indirect routes, tells you to get off at the wrong stops, tells you the wrong times – and one trip gave me 3 minutes to transfer to a second bus even though they are fully aware that all their buses run 10-15 minutes late all day every day so there would be no way to catch that bus in 3 minutes. They don’t care about their buses or their riders.
The bus tracker is wrong – it goes by the printed schedule, not the actual location of the buses. And no bus in this town goes by that printed schedule. But the worst part of the app is “Plan my Trip.” it gives you wrong directions, shows you the longest and most indirect routes, tells you to get off at the wrong stops, tells you the wrong times – and one trip gave me 3 minutes to transfer to a second bus even though they are fully aware that all their buses run 10-15 minutes late all day every day so there would be no way to catch that bus in 3 minutes. They don’t care about their buses or their riders.
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Not working
Never worksbuses show up late and drivers are on cells at stops when working! Not a fan
