Stole my money
This app has mishandled my funds and failed to provide adequate support. I downloaded the app a few years ago, made deposits, and purchased cryptocurrency. I primarily used it to monitor my portfolio over time and did not attempt any withdrawals until recently. When I tried to withdraw a small amount, the app did not process my request, despite being quick to accept my deposits years ago.
I have not engaged in any activities that could violate the platform’s terms, as I have solely used the app to track my investments. However, my withdrawal request was denied, and I have received no explanation or support despite numerous emails to their customer service. The lack of response has left me with no choice but to consider legal action to recover my funds. This experience has been deeply frustrating and disappointing. Don’t put your money here. Use a different app. You can even get on the phone with anyone.
I have not engaged in any activities that could violate the platform’s terms, as I have solely used the app to track my investments. However, my withdrawal request was denied, and I have received no explanation or support despite numerous emails to their customer service. The lack of response has left me with no choice but to consider legal action to recover my funds. This experience has been deeply frustrating and disappointing. Don’t put your money here. Use a different app. You can even get on the phone with anyone.
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