Ford Charge Station Setup User Reviews

Ford Charge Station Setup
Ford Charge Station Setup
WEBASTO CHARGING SYSTEMS, INC.

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  • Won’t Pair

    It’s beyond dumb that in 2024 we still deal with Bluetooth pairing problems. Oh, and awesome reviews and no updates from the developer in 2 years. Guess doesn’t work doesn’t matter.
  • Very poor application

    Hard to impossible to use this app. I regret buying the ford charging station.
  • Won’t set up

    Seems to as consistently not work as the ford app
  • Charging

    Ford’s MachE charging setup is poorly designed and very difficult, clumsy. There is no simple way to schedule charging either in the car or on phone app. Compared to Tesla the Ford is a mess.
  • Gate way error

    Keep getting a gateway error when trying to pair to the app
  • Does not Sync with other Apps

    Reading the reviews and the app will not connected to the ford network you get the spinning blue wheel that eventually freezes making you have to force the app to shutdown. Thankfully you don’t need the app to charge your vehicle

    Developer Response

    Thank you for your feedback. If you are still experiencing issues, our Ford Charge Station Customer Relations Center can support you in getting your charge station connected. Please contact them at 800-392-3673 (USA) or 800-565-3673 (Canada).
  • Won’t work at all

    Won’t work at all, it won’t even connect to the Bluetooth.

    Developer Response

    Thank you for your feedback. If you are still experiencing issues, our Ford Charge Station Customer Relations Center can support you in getting your charge station connected. Please contact them at 800-392-3673 (USA) or 800-565-3673 (Canada).
  • Does not work

    Horrible interface. Come on Ford! You built the Model T. Get it together and hire non-millennials.

    Developer Response

    Thank you for your feedback, and sorry to hear you ran into issues setting up your charge station. We are constantly working to improve this process for our customers, and appreciate your feedback.
  • Poor interface design

    This is such a frustrating app to use. It does work, but it doesn’t really let you know that it is working and has successfully paired to your charger. Even after it has paired, the most prominent button is one to pair the device, and it still shows “Let’s get you connected” and “Get Started” as the screen that pops up if you re-open the app.
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  • Won’t Pair

    It won’t pair. What a surprise. All of Fords software is pathetic. Astonishing and dismaying.

    Ford, it’s 2022 - get your act together!!!!

    Developer Response

    Thank you for your feedback, and sorry to hear you ran into issues setting up your charge station. We are constantly working to improve this process for our customers, and appreciate your feedback.

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