Ford Charge Station Setup User Reviews

Ford Charge Station Setup
Ford Charge Station Setup
WEBASTO CHARGING SYSTEMS, INC.

Top reviews

Won’t Pair

It’s beyond dumb that in 2024 we still deal with Bluetooth pairing problems. Oh, and awesome reviews and no updates from the developer in 2 years. Guess doesn’t work doesn’t matter.

What a headache installing this!

Please make it simple !!!!

Very poor application

Hard to impossible to use this app. I regret buying the ford charging station.

Won’t set up

Seems to as consistently not work as the ford app

Connect but endlessly loops thru apps. Stupid!

I connect the App to the Charge Station (Bluetooth pairing, ID, Code, WiFi). The App asks to link to Ford Pass app (opens the FP app). Then the Ford Pass App asks to setup the Charge Station, which relaunches the Charge Station App, restarts the setup process. And this loop is endless. $&@?#%!!!

Charging

Ford’s MachE charging setup is poorly designed and very difficult, clumsy. There is no simple way to schedule charging either in the car or on phone app. Compared to Tesla the Ford is a mess.

Gate way error

Keep getting a gateway error when trying to pair to the app

Does not Sync with other Apps

Reading the reviews and the app will not connected to the ford network you get the spinning blue wheel that eventually freezes making you have to force the app to shutdown. Thankfully you don’t need the app to charge your vehicle

Response from developer

Thank you for your feedback. If you are still experiencing issues, our Ford Charge Station Customer Relations Center can support you in getting your charge station connected. Please contact them at 800-392-3673 (USA) or 800-565-3673 (Canada).

Failed to Connect

Completed the setup but after that all I get is failed to connect in the app.

Useless since it cannot connect.

Won’t work at all

Won’t work at all, it won’t even connect to the Bluetooth.

Response from developer

Thank you for your feedback. If you are still experiencing issues, our Ford Charge Station Customer Relations Center can support you in getting your charge station connected. Please contact them at 800-392-3673 (USA) or 800-565-3673 (Canada).

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