image.canon User Reviews

Top reviews

Refuses to connect to my EOS RP.

All I get on my camera is ‘Waiting to connect’ even though the iPad claims to be connected to the camera’s network. It is time that Canon realise that they do not have the in-house expertise to design apps and they should contract out the work to someone who has.
The 1 star rating is overgenerous.

Wouldn’t recommend

Spent time getting this set up and got to the verification by email and I received an email in Chinese! Can’t find any way to change it or update it and now have no idea how to get my pictures where I need them. Very disappointed in this service!

Handy but Rather Rudimentary

I must say this app is rather handy. It works quite well to upload from my camera (Powershot SX740hs) as fast as a camera can be expected to upload through Wi-Fi.
However the thing that is aggravating, is that the app and the website are quite simple in design, with few options, and rather hard to move and maneuver photos from one place to another or change the location of which cloud storage folder you want them in. You can’t even use simple keyboard controls like shift + select! When trying to work with large amounts of photos, this is EXTREMELY
annoying.
It’s understandable that they won’t let you upload infinite amount of photos and videos forever, but I wish they would give you a little more long-term storage than 10 GB worth.
All in all it’s pretty nice, and I would recommend it to compatible canon users.
Show less

Waste of time

It took forever to set up. Then once I got it set up, it ran continuously in the background. It was draining my battery life. Even after I uninstalled it, it took 24 hours to stop running.

Not for me

I used the original app to cull through my photos after I come back from shooting. I downloaded the app but it required me to connect the camera to my computer for canon utility and create a new account. Just want a cull app. I deleted it and may have to find an alternative.

Totally useless

Tnx Canon for crapy app

Nothing…

It actually does nothing. Loss of time. Should have been paid to download…
There is an app that works. It already does this and a whole lot more. It just recently started to work well. Has been out for years.
So it might take some time.

Won’t let you connect to Wi-Fi with camera have to go through PC

Won’t let you connect to Wi-Fi with camera have to go through PC.

This makes this Camera and and software worthless. Can’t do a dam thing on the fly or out in the field. To me no allowing you to connect to Wi-Fi to view or send pictures is makes this camera almost worthless and they make you buy a special cable. It’s like there trying to keep from sharing your pictures. This what you should expect form a big greedy corporation that just wants to steal from its customers. No customer and service no help. No number to call. Not even a chat bot that can help.
Show less

Perfect once you set it up (use online instructions instead of instructions on app)

I couldn’t figure out how to setup the app and make my camera upload at first but I looked online and once it was setup it’s worked flawlessly. It’s pretty awesome

Deserves 0 Stars

Have spent an hour trying to sign in and this app takes me in circles. I tried registering a new account with a new email and the app is still taking me in circles. Useless!

Alternatives to image.canon