Doesn’t even use my current canon ID
Looks like a mediocre app. I can’t even use my existing canon ID to log in. It seems to want to create a whole new ID and it thinks my address is already in use. That’s correct since I am already logged into my canon account on their website. Usually you migrate users over rather than start a whole new thing.
I have managed to make a new account that is sort of connected to my old account. It only knows one of my cameras. There is no connection to any of my other registered products of theirs. Seems like an easy and smart thing to do for the developers so I feel like it is not just a skinned product of someone else.
I have managed to make a new account that is sort of connected to my old account. It only knows one of my cameras. There is no connection to any of my other registered products of theirs. Seems like an easy and smart thing to do for the developers so I feel like it is not just a skinned product of someone else.
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Duplicate photos
This app doesn’t allow you to choose the photos you want to upload so each time it will upload all your photos resulting in duplicate photos. Waste of time, energy, space and battery. Not happy with this at all!
Why no proper iPad app??
App works on iPad but it’s not properly displayed. I thought Canon would do better than this. Does not look very slick and rather a let down when the iPad is such a great tool for photography and photo enthusiasts. Having said that it is useable and does the job it just doesn’t look great.
Not user friendly
Counterintuitive and not user friendly at all. After fiddling with this app and my camera, my iPad, and my iPhone for a while, I gave up and simply pulled the flash card out of the camera, plugged it into my USB reader device, and got the photos onto my computer that way. Much faster although it shouldn’t have to be this way.
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CIG was better for me
I tended to use Canon Image Gateway to share photos with friends and assumed I would be able to do the same with this. Clearly not made for this purpose, unless I’ve missed something???
- can’t send a link to an album, it sends an email ( in my case it sent 3 emails with over 40 photos) to the recipient.
- can’t password the album or photo.
- can’t prevent downloads/printing.
- can’t put things in name order. It appears sends them in date /time order, with the latest first in the series.
- can’t add comments to individual photos.
- can’t use on the computer to forward images.
Just doesn’t suit my purposes any more. Sorry Canon, but I’m not a pro, just a bloke who’s used used your products since the mid 1970s. Never wanted to stop using them, but this app is pointless for me. I’ll look for something better.
- can’t send a link to an album, it sends an email ( in my case it sent 3 emails with over 40 photos) to the recipient.
- can’t password the album or photo.
- can’t prevent downloads/printing.
- can’t put things in name order. It appears sends them in date /time order, with the latest first in the series.
- can’t add comments to individual photos.
- can’t use on the computer to forward images.
Just doesn’t suit my purposes any more. Sorry Canon, but I’m not a pro, just a bloke who’s used used your products since the mid 1970s. Never wanted to stop using them, but this app is pointless for me. I’ll look for something better.
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No video
Why does this not allow videos to upload? I’m not one to write reviews but I’m truly so frustrated trying to get a video off of my G7X this is ridiculous.
Bring back the old app, Canon!
This is a nightmare! Why on earth would you not allow us to continue to choose specifically which photos we can transfer over? 1200 photos on my camera, only need about 100- no computer access at the moment- so sure, let me sit here for 8 hours while I wait for all 1200 to load! What an absolutely idiotic creation. I am SO disappointed and now having to look into other camera brands because this is such a colossal waste of time. Also delighted to find out that in wasting hours of my life I’ll never get back, I find out that they have a whopping 30 days before they get wiped off?! You want me to waste my time loading hundreds to even thousands of photos I don’t necessarily need, and then once I FINALLY get them up, they have an expiration date, so I get to do it all over again?!?! I’m sorry to whine to other users who are reading this, but I am FURIOUS about this change and I’m sure you all are, too. Get it together, Canon and actually LISTEN to your customers!
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Terrible
It is too bad there is not a number lower than one, canon deserves it. I cannot get their app on my iPad and I cannot get it on my desktop computer which runs on Windows. Google says they do not have the app. When I can get the photos transferred to another storage area or downloaded to my own hard drive I will never ever use canon again. Best advice, stay away from this app
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Not working
I bought this camera so I could transfer photos over WiFi. The old app was fine. Now the app won’t find my camera for computer or iPhone. Now it’s useless
Why is this so hard?
I wanted to send my colleagues a 1 minute take from a project.
First, I had to upload ALL images and videos on my camera because I’m not allowed to select which images I want upload. This took hours.
Then I had to DOWNLOAD every single take because video playback isn’t supported in the app nor on the website and I couldn’t tell which was the take I wanted without rewatching the clips on the camera and trying to match the file names. What a joke.
First, I had to upload ALL images and videos on my camera because I’m not allowed to select which images I want upload. This took hours.
Then I had to DOWNLOAD every single take because video playback isn’t supported in the app nor on the website and I couldn’t tell which was the take I wanted without rewatching the clips on the camera and trying to match the file names. What a joke.
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