User Reviews: Pink a la Mode

Top reviews

  • More Cons than Pros for me

    I’ve placed three orders with this company. I didn’t have any issues with the first one. The second one was split into two shipments. I never received notification of this and had to contact them to see where my item was. My third order was the worst. I emailed a few days after ordering to get an idea of processing time. I received an response of 5-7 business days for in stock items. Okay, no problem. A week went by after that with no update. I emailed again and got the same response. I asked if the items were in stock just to get an idea of how long the wait would be. A few hours later I had an email saying my order has shipped followed by an email saying they shipped the order. Getting the same auto response twice came off as though they didn’t really seem to care enough to look into my order and only sent it when I started to question more. I will say they do have a lot of wonderful items and I’ve loved everything I’ve gotten from them but their customer service seems to be lacking.
  • Ridiculous long wait for products to even ship!

    I placed an order on January 5th. It’s is now almost April and my order still has not even shipped. I understand that one of my items was a pre order, but it was expected to arrive in January. This is ridiculous as everytime I attempt to contact the company they give me the same automated answer. It doesn’t help that they do not have a phone number, so it’s difficult to resolve issues that come up in your order.
  • Have been receiving my backpacks bent

    My mom placed her first order with Pink A La Mode and she ordered me a backpack for my birthday and mine came in bent from the top. I placed an order as well and I received my maleficent backpack bent from the sides. I really love the backpacks they are beautiful and the prices are amazing. But, I don’t like that I am receiving my backpacks bent. The boxes are in great condition, I hope this issue can be resolved because I enjoy shopping with you all.
  • Pop-up notification overload

    I got this app for ease of shopping on their page. I get 14 to 17 pop-up notifications every single day. And you can’t turn them off without turning off all notifications. Deleted the app immediately I’ll just shop online or better yet another store

    Also your updates have been the same generic “fixes“ for the past 6 months or more.
  • Speedy delivery, great products

    I ordered two Loungefly purses from the website. I thought it may come in a week or two. The bags came very securely, nicely packed in just three days. May help that I live in AZ so only a state away from their store. But color me impressed. So happy with my purchases!
  • Amazing

    PinkALaMode has awesome items at reasonable prices, fast shipping, and excellent customer service. Glad they no longer use FedEx for shipping because my delivery person throws the boxes vs gently placing them on my porch. I don’t have to worry about the quality of the items when they are licensed and authentic. Love the variety of not just clothing but collectibles as well.
    My husband doesn’t complain about how many boxes I get because he has a Star Wars Funkopop addiction and is currently at 120. We have started collecting figpins.
  • Magical Disney at home with friends

    While Disney maybe hours from my house and a trip I’m lucky to take every other year this app allows for me to be a kid everyday. From excellent product to the live shows that not only show you their awesome products but have a since of friendship in their presentations that liven up your day. Since joining this app it has become a family favorite not just for shopping but a show that your excited to see what is next. It is also very informative and updated on new fads. Without them I would have never learned of my newest obsession figpins and with out them telling me how it works may not be this into it. If you haven’t tried it then you need to try it. If you don’t love it I don’t want to know you. To all the pink crew your are my magically screen friends.
  • Wonderful app and company!

    This company is amazing! They have a ton of fun Disney and pop culture merchandise. This is also a great place to get Funko pop and FigPins. They are very friendly and fun. The app is definitely the easiest way to shop with them, it’s easy to navigate and shop. I recommend shopping while they are live so you see the new stuff, if something you really love sells out preauthorize it on the app. That way if someone else decides not to get it you’ll be at the top of the list. Enjoy!
  • Easy, fun, and all around Awesome

    This app is so easy to use to shop all things Disney and other collectible things. The crew that runs this busy is very entertaining and always bring in newest and best products for customers. Join one of the lives through the app and shop and interact with the Pink crew while getting great deals, great products, and tons of snaps and laughs. You won’t be sorry girlfriend or brofriend
  • 5,6,7,8...

    Ok, girlfriends! This store is for you! The variety of things they get are amazing! They package everything so beautifully and fun! Their live feeds for sales are so entertaining! There’s nothing this team can’t accomplish! If you need a unique boutique to buy from, this is THE place!

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