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App won’t help resolve weather not working issue
Local weather will not work on control unit nor display in this app. I followed instructions for setup. Weather worked for many months then stopped about 3 weeks ago. Nothing in app will help me resolve this.Developer Response
Thank you for your review. Our contracted internet weather service is currently offline. As a result, the functionality of some internet-connected products may be affected. We apologize for the inconvenience this may cause, and we are working to implement a solution in the coming days. Your connected device(s) will update automatically when the issue has been resolved. Should you have any questions or concerns, please reach out via the following contact information: • Watts Products: designs@wattswater.com | 1-978-689-6066 • tekmar Products: tekmar.customerservice@wattswater.com | 1-800-438-3903 • Suntouch Products: designs@wattswater.com | 1-888-432-8932 Thank you for your patience and understanding as we work to resolve this issue. Sincerely, The Watts Home & Watts OnSite Customer Support TeamWarm Floors
Worked well all year long. Can be set to not heat the floors when the outside temperature is over 80 degrees F. Seemed strange for a couple of weeks but that was because my internet router was crashing. New router and it’s all good again.
Can adjust it on the panel or over the internet. Makes it easy to set it when on a trip.
I put my internet (smart) appliances on my guest connection for additional safety and that seems to work well.Show lessDeveloper Response
Thank you for the kind review. We have shared this with the App Development team!Not good
Not good sowtware