Great app
Not very user friendly
Response from developer
Thank you for the feedback. Unfortunately, the tekmar devices do not have any integration with Google Home. Your feedback will be shared with the App development team.
Needs schedule
So you can adjust temperature for different days /time
Great app
Awesome app update!!
Response from developer
Thank you for your feedback! I've shared your feedback with the developers!
New Watts Tekmak wifi system
Junk
I was provided this thermostat with my new furnace and for the price I would expect better. It does seem to controll the furnace ok but using the WiFi is very undependable. It disconnects from the router randomly and for no known reason. It still has the SSID information but nothing else so you have to join the system again to get it to work and for how long is the question. I have several different devices on my system and none of them disconnect unless I do it personally. The app is very limiting as to the report of how the function of the furnace is running on high for how long or at what speed. It just says it has been running. A simple air switch would tell me that and wouldn't cost near as much. I was thinking this would be a good addition to my system but I guess I'm wrong. I will have to get something different that is dependable so I can trust it when I'm gone from the house.
Here we are almost a week later and no reply out of tech support that I emailed on October 9th. Today I spent 20 minutes on hold waiting to talk to support and was not successful. The hold messaging led me to another app which worked about as good as nothing. I have called the installer and told him to find something different where they may have tech support!
Response from developer
Thank you for the review. There are some self-help (frequently asked questions) on our website. https://www.watts.com/support/wattshome Please refer to question 24. It may resolve your offline device. If this does not help, please don't hesitate to reach out to us. tekmar products: tekmar.customerservice@wattswater.com SunTouch products: designs@watts.com
Humidity display
Junk
I was provided this thermostat with my new furnace and for the price I would expect better. It does seem to controll the furnace ok but using the WiFi is very undependable. It disconnects from the router randomly and for no known reason. It still has the SSID information but nothing else so you have to join the system again to get it to work and for how long is the question. I have several different devices on my system and none of them disconnect unless I do it personally. The app is very limiting as to the report of how the function of the furnace is running on high for how long or at what speed. It just says it has been running. A simple air switch would tell me that and wouldn't cost near as much. I was thinking this would be a good addition to my system but I guess I'm wrong. I will have to get something different that is dependable so I can trust it when I'm gone from the house.
Response from developer
Thank you for the review. There are some self-help (frequently asked questions) on our website. https://www.watts.com/support/wattshome Please refer to question 24. It may resolve your offline device. If this does not help, please don't hesitate to reach out to us. tekmar products: tekmar.customerservice@wattswater.com SunTouch products: designs@watts.com
App won’t help resolve weather not working issue
Response from developer
Thank you for your review. Our contracted internet weather service is currently offline. As a result, the functionality of some internet-connected products may be affected. We apologize for the inconvenience this may cause, and we are working to implement a solution in the coming days. Your connected device(s) will update automatically when the issue has been resolved. Should you have any questions or concerns, please reach out via the following contact information: • Watts Products: designs@wattswater.com | 1-978-689-6066 • tekmar Products: tekmar.customerservice@wattswater.com | 1-800-438-3903 • Suntouch Products: designs@wattswater.com | 1-888-432-8932 Thank you for your patience and understanding as we work to resolve this issue. Sincerely, The Watts Home & Watts OnSite Customer Support Team
