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Link to Alexa broken
This app is supposed to seamlessly link my Sun Touch connect plus thermostat to Alexa. However, Alexa is unable to find the thermostat even though everything is on the same network. Customer support for this specific feature is terrible. I have left Watts, the supporting company an email message which they have not responded to. I have spoken with ST support which states that they do not support the app but Tekmar does. Tekmar customer support states that they do not support the app but Sun Touch/Watts does . Watts phone tree says am number one in Que but never picks up; says to leave a message and will call back but never does The app otherwise works just fine and seamlessly connects to the thermostat allowing for remote operationShow lessThevideomd
Constantly have to Re-sign in
Not sure why you have to constantly re-Sign in to your account even after days of the system not being active, really annoying.Clb,
Developer Response
Thank you for your feedback. We will pass your feedback to the development team.Needs work
For example, Friday nights and Saturday nights are more alike than Saturday nights and Sunday nights. I would prefer being able to set a vacation schedule. It’s not intuitive. What the home switch means why don’t you just slide between home and away? The ability to copy a schedule from one day to the next would be a lot more useful than having just a blog of Monday through Friday and then Saturday and Sunday. Another words program each day separately, but allow the programming to match previous days or another day. Check out the ecobee. interface is much better.Show lessAuggie's Man
Developer Response
Thank you for your feedback. Your feedback has been shared with the App development team. If you select "New Schedule", it allows you to select each day separately for programming. You can also select different days and group them together. For example, when selecting "New Schedule", select Friday and Saturday. Once you select these days, you'll be able to program your scheduled times. If you still are uncertain on how to do this, please feel free to reach out to us at 1-800-438-3903 for support!Password
Why a password is required, and not with the face?jai ennye plusiers surnom?
Developer Response
Thank you for your feedback. Your feedback has been shared with the App development team.Extremely dissatisfied
If you want to give up control of your thermostats and energy bills consider the brand. If you don’t want to give up all control give them a shot… can’t be much worse!Almost laughable
Developer Response
Please contact our technical our support team so we can best understand and support your concern. SunTouch products: designs@watts.com tekmar products: tekmar.customerservice@wattswater.comGood app
Only thing missing is I would like to see if system is heating in the main summary page instead of having to tap on individual stat. That would save us a stepDF HVAC
Developer Response
Thank you for your feedback! Your feedback is valuable and has been shared with the App development team.End user
More functionality!Mariner1953
App needs more info
It would be nice if I could see my floor temp without having to open up settings.Sgr4455
Developer Response
We appreciate you taking the time sharing your feedback and we will consider your feedback in future App developments. Thank you!Embarrassing for a modern app.
Embarrassing app. Functions and user interface is terrible. Doesn’t have the ability to set away modes in specific zones forcing you to have to redo the schedules.don125)5
Works well
Gives a level of control and comfort without much hassle at all.jury in deliberation
Developer Response
Thank you for your feedback! We will pass your feedback to the development team.
