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Not as described
The app has yet to populate tracking my solar that has been on for three weeks. They guarantee a certain amount of production, but there is no way to see it, because the app is not showing it.
When you try and contact “chat” help, they respond, then close the conversation because you don’t answer when they reply to your questions. It can take all day to get a reply, but then they close if your not immediately answering.
I just want the app to show me my system as advertised.Show lessNot your 1st rodeo Forever
Needs lots of work
Once the system is installed and working, the only useful tab in the app is System Production. This page has only a few fields/values filled in and there is no explanation of what the various values mean. The only value filled in is Month Energy (which changed from 14 to 17 to 39 to 14 over the day). It would take less than an hour to write a few paragraphs to explain their meaning.Show lessrcmit
Can’t see documents
This app is not . The issue is on my IPhone i can’t see any of my documents. Because of this I have had issues with the progress of my solar system. I was never notified that my plans were ready for me to review and approve them. I had no idea they were ready. When I finally saw the layout I wanted to make some changes. When I finally got a hold of customer service I realized that I could see everything from my laptop. It would have saved a lot of time if somebody would have reached out to me sooner. Nothing is up to date.Show lessKeep us informed