Tucson Electric Power

September 16, 2024

Key Updates • UI Enhancements: Implemented several improvements to the user interface, making it more intuitive and responsive. This includes refined layouts and better navigation elements to enhance usability. • Bug Fixes: Addressed a variety of bugs to resolve issues that were impacting performance and user experience. These fixes contribute to a smoother and more reliable operation. • Stability Improvements: Made several under-the-hood adjustments to enhance the overall stability of the application, ensuring a more consistent experience. Notable Enhancement • Outage Map Upgrade: We’ve significantly improved the outage map by introducing a new summary tray. This feature provides a clear and concise overview of affected customers, helping you quickly understand the scope and impact of outages.

May 30, 2024

Experience the new and improved TEP Mobile app, now with enhanced features for a seamless user experience. Enjoy real-time banner messages and an expanded range of special characters for your "Contact Us" messages. Benefit from updated mobile rebates and Budget Billing information, as well as clearer payment alerts. Our latest iOS SDK upgrade and improved API URLs ensure your data is secure and your interactions are smooth. Update now for a smarter way to manage your utilities on the go!

February 22, 2024

• Improvements made to Budget Billing and Auto Pay • Security improvement made so your bank nickname cannot contain your bank account number

December 19, 2023

• Updated Weather API for current and upcoming forecasts • No changes in functionality or user interface

November 15, 2023

• UI improvements made on the Payment History and Update Billing screens • User’s bank account number is now masked on the screen during app usage • Other minor improvements to enhance security

September 28, 2023

• Improvements made to Payment Extensions and Budget Billing enrollment • Improved usability of the Usage and Demand graphs • Fixed a visibility issue for Dark Mode users • Other bug fixes and improvements

June 27, 2023

• Improved outage communications for current and historical outages • Bug fixes and improvements

April 11, 2023

- Added access to Home Energy Report for eligible accounts. Participants will receive detailed information about their monthly energy usage by appliance, how their energy usage compares with similar homes and energy-saving tips customized to their home. - Other bug fixes and improvements

January 25, 2023

- Improvements made on Outage Details screen - Current and past bills are easier to view - UI updates on payments made using Auto Pay - Fixed a login issue when a customer has both TEP and UniSource accounts - Fixed issue for logins using Mobile PIN after resetting the password - Other bug fixes and design improvements

July 22, 2022

- UI enhancement on login for Touch ID, Face ID and MPIN - User can use iOS AutoFill credentials to speed up filling in forms or making payments - Fixed error on Payment Cancellation confirmation screen - Fixed error on incorrect date showing on Disconnect Notice popup - Fixed error that caused intermittent login requests while navigating screens - Other bug fixes and improvements