MyDucati User Reviews

MyDucati
MyDucati
Ducati Motor Holding spa

Top reviews

Great App!

So much better than the BMW App!!

Issues still with the garage

Still unable to remove bikes from the garage. This also seems to be the problem on the main website too, so I can keep adding, just never remove.

Response from developer

Dear customer, we would like to inform you that with the last updates, we have managed to solve the issue of server connection. We remain at your disposal, thanks, the Ducati team.

Improved

The new version has an overall better design and works pretty well!
Looks good and works smoothly. Looking forward to a few extra features though!

Doesnโ€™t work

The first issue of the app was annoyingly unreliable, but now the updates have arrived it works ok.

Response from developer

Dear customer, we would like to inform you that with the last updates, we have managed to solve the issue of server connection. We aim at offering the best service and we hope this may change your review. We remain at your disposal, thanks, the Ducati team.

Needs more QA!

Dropping server connection during profile update, the locks up.

Needs more time in the oven.

Does not add to my Ducati ownership experience.

No value as existing Ducati owner.

Response from developer

Dear customer, Thanks for reporting. To help us to better identify the inconvenience and fix it as quickly as possible, it will be helpful if you could provide us some additional details (like the email that you use for access) to the email address myducatiapp@ducati.com . We remain at your disposal, Thanks, Ducati Team

Way too much personal info required.

No reason for wanting all that data. For those installing read their privacy policy. You can keep your app, uninstalled.

Needs a lot of work

This is a poor effort from Ducati. Easy enough to get started, and to give away all your personal information. Registering a bike is awful. My VIN number is not enough?! The app will not upload a picture of the registration unless it is a very specific type, e.g. jpg not jpeg. Hello developer! Apple has been using high efficiency photo format for years now. Changing my iPhone to the most compatible JPEG means files are saved as .jpeg !! If you want people to use this app, start with making it useful on an iPhone.
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Response from developer

Dear customer, we would like to inform you that with the last updates, we have managed to solve some issues. We aim at offering the best service and we hope this may change your review. We remain at your disposal, thanks, the Ducati team.

Wants too much personal information

Ducati wants a picture of my ID and registration to get recall information? No thank you. Loved the app idea up until that.

Careful. Read the terms

This is a marketing tool, not something useful for Ducati owners.
The privacy policy spells out how much they will use, sell and distribute your data to โ€œ3rd partiesโ€ despite how vague they tried to be.
I recommend you donโ€™t download this app.

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