Needs a update
I hope this will help but the app doesn’t load or let you login when it does it just crashes. I believe if you do a update to fix the bugs it would fix a lot of the problem ppl are having. The app was great when it worked but now it just a waste of space on your phone please fix. I know a lot of ppl depend on the app. Yes there is another app the tells you how much is on your card but it doesn’t let you register your card or update your pin. Or even order a new card. Love the app just need to be fixed
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Response from developer
Hello, Thank you for your feedback. We fixed a bug for users that upgraded to the iOS14 update and that allows users to be able to navigate the links on the login screen. Please update the LIC app and if that doesn't work, email us at EBTHelp@inmar.com and we will work to resolve your issue. EBTHelp
This app worked 1 time!
This app worked one time for me to set up the account. I was able to log in that night. The next day it won’t let me do anything. Can’t log in, can’t click forgot password. Can’t even create a new account. No matter what email I try to use it says it already has that email in the system when it does not! I’m so beyond annoyed at this point. I’ve been trying to get back into my account since the app was first created. Go back to the old app!
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Horrible
I was able to create (or so I thought) and account with the email I’m using now but when I tried to log in it told me incorrect information. After failed attempts I decided to try to make a new account with my back up email. It then tells me it’s already in use. So I made a brand new gmail account and it told me the same thing. I’m unable to check my balance without calling due to the old website being shut down already. Please fix this issue as soon as possible.
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Response from developer
Hi kcn5595, We are so sorry you are having problems with your account. Please email us at EBTHelp@inmar.com and we will be happy to support you. Thank you
