TPass User Reviews

Top reviews

Free Tea! Cha Cha Cha!

I love that T-Pass is really great with customer service. You actually talk to a real person.

You get 2 Free Teas a month, and what I would like to see added is an easier way to show which drinks are available with the Pass.

Several times- it has shown in the app that the tea selected is redeemable with the Pass, and loyalty point, but when I get to the screen to pay (where you normally select to use the pass for the free tea) there is only an option to pay, and not redeem with pass- even though it shows it is a redeemable with pass tea. A small frustration after picking out your drink.

Usually if it says you can redeem with pass it does work, so I hope they can fix the maybe menu error, or have an easier way to see all of the available (with pass) teas.

Not only do they have a great loyalty points program for each tea shop, but they do really unique surprises if you participate.
They also have some great offers/percentage off if you buy up gift card etc. front.

I have been to at least 4 tea shops that I had not visited before since joining, and now I have found an amazing dessert/tea place that I likely would not have found at all, or for a long time otherwise.

Also, one of my already favorite tea places is included, so now not only do I get loyalty points towards yet another free tea, but I also can use the pass there; whereas before I was buying teas with no points or etc. going towards anything.

If I’m not mistaken at least 6 new tea shops have been added to the program since I signed up, and I still haven’t been to all of them.

I like that it shows which tea shops you are closest to, and even has a map view. It also lets you know when the shops are open or closed.

It is worth at least checking out, and if you don’t like it you can unsubscribe.

Yifang are you out there!?! Let T-Pass join with you! The force would be strong! :D
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No way to directly exact amount with credit card/Apple pay

Really wish we could set our own amounts to add money to the account (rather than specific increments of $5, $10, $20) or have the function to pay directly with card.

If my purchase is $13, I have to spend at least $15 to add money to my account. Then I'll have $2 left in my account. The next time I purchase $13, I'll have to add $15 again...
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Response from developer

Hi Hapicubii, Thanks for your feedback. When you have insufficient fund in your wallet, we will ask you to load more money into it. You can actually choose the value from the list. I believe the smallest amount is $5 though the default is $20. The reason we did not support to load any amount to your wallet is because the payment charge incurred for the transaction. The rate is around 3%+30cent, so if you only small amount like $2, you might end up paying lots of fee (36cents). Hope you understand. If you like TPass, it is best to load more money at a time so you will be charged lass for every transaction by the credit card company.

Doesn’t work anymore

I am not able to access my account anymore. I’m asked to provide my phone number and when I did I did not receive a text message with the verification code.

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