Not as great as they used to be
I have been using deliver Addis for 2 years now and they were fine before but these days not so much. If you order from a certain restaurant and you have already paid and the restaurant for some reason doesn’t have what you ordered, then best believe deliver Addis is not giving you back your money. I even called them back and they took my bank account number and said it would be refunded but nothing, and that’s very unprofessional. There are other options in the city like ZMall that offer a professional food delivery service and a much greater option of different restaurants as well.Kennebne
Always late
Still waiting to get my food delivered it’s been more than an hourcjbkd
Poor Customer Service
We had to wait for an hour just to be told our orders couldn’t be made. Please increase staff number and have a call center availabledagimamare
👎
Their delivery is not even worth it anymore they’ve increased the price and yet they deliver food 3 hours after I’ve ordered the food and when they call to cancel, they call at the third hour the least they can do is call within the first 30 minutes so we can find other options.sofiagz135
Barely functioning these days
Unless you’re in a specific area Of the city, you are almost guaranteed that delivery will be cancelled, after waiting a long time.Robbyroro85
Service is terrible
The service used to be good but it is consistently going from bad to worse. They keep you waiting for a couple of hours after confirming your order to then let you know that they can’t do it and canceling it. Don’t use Deliver Addis if you value your time.FitsumZ
Unreliable
They are very unreliable. They cancel orders after 1 hour of taking my order n say they don’t have drivers. This happened to me 3 times in a row.
No confirmation for receiving online paymentdepth1
Creating new account
I couldn’t create a new accountdagiiiiqiq
Bad Service
Awful delivery service I’ve experienced by far. Really bad customer service and very long delivery time. I’ve waited for almost over 3 hours, and when I called to ask for the drivers location the only information they give is that he’s on his way and nothing more.qwertjd ko
Unreliable! Deliver Addis left me to starve🤦🏾♂️
The app works like it’s supposed to, but I keep getting calls from Deliver Addis telling me that “there are no drivers around that area, can we cancel it ?” 40 minutes after my order.Melak251
