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Bad Service
Awful delivery service I’ve experienced by far. Really bad customer service and very long delivery time. I’ve waited for almost over 3 hours, and when I called to ask for the drivers location the only information they give is that he’s on his way and nothing more.
Unreliable
They cancel for random reasons often.
Unreliable! Deliver Addis left me to starve🤦🏾♂️
The app works like it’s supposed to, but I keep getting calls from Deliver Addis telling me that “there are no drivers around that area, can we cancel it ?” 40 minutes after my order.
Great idea, when it works, but I really hope it improves.
This is a really good enterprise, which is let down by persistent inability to accept orders due to high demand (this has happened most nights this week) and drivers who cannot find destinations. It would also hugely benefit from accepting cards, which is apparently being addressed. The app is rather clunky in its listing of restaurant distance vice popularity as it doesn’t seem to remember your search settings. It is also unable to show you the driver’s location (needed when they can’t navigate to a pin). It does not allow you to preorder for a specified delivery time, which would be really useful if you don’t want to be let down at the last minute with the frequent closures due to high demand. It could also do with a back button facility so that you don’t have to re enter your search criteria if you don’t like a restaurant that you have looked at. You definitely should have a backup plan if you plan to use this service for a meal.
If it improves then it could be great, but for now it needs work on both the app, the delivery capacity and driver training.
If it improves then it could be great, but for now it needs work on both the app, the delivery capacity and driver training.
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Very Nice App
I love the app it’s fast, easy to use,
I like it so far
I like it so far
Needs work
App keeps freezing. It has delay when you click on items. No button to go back to Home Screen.
Good for Addis
Decent selection and drivers generally can find your location. Negatives include points system not always working and lack of late night options (nothing after 21:00).
Cool
Cool
Great service, but not much different from the website
Great service and I love ordering from them. The application isn’t anything really different from using their website. I do hope they make changes in the future to improve the navigation and look of the app. Again reliable service but no different from using it on a web browser