Prime Medic User Reviews

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  • Very awful app

    The whole experience felt like a scam. I rang up the number found on Health Direct’s website. Someone rang me up and booked me for a Video consultation and sent me an SMS asking me to download the app. The guy said it’s bulk bill. The app was so badly designed that I can’t even fill up the form!! Some of the text field is red text on black, and sometimes it’s white text on white background.

    To make it worst, all services costs money which is not what the phone operator told me. THIS WHOLE THING IS A SCAMMMM
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  • Don’t waste your time

    Booked an appointment via the website for a conference for my sick wife and 5 month old son. It was a Sunday so I was limited for choice and my wife needed Antibiotics for her chest infection. I booked at 9:24 am for a 10-11am appointment. I contacted them at 11:20, they replied saying that there was an emergency and I’ll get a call soon.
    I never received a call.
    No notice, nothing. I have requested a refund.
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  • Online medic

    This is such a great convenient service in which I can remain calm and recovering in my home and still get seen to. Thanks
  • 😁👍

    Very easy to use, great when we can’t get a appointment with our local doctors for up to 4-5 weeks for a simple issue
  • Easy

    Easy to use, would recommend. Although there are times when I’m not calling during my time slot
  • Rude and worst doctor

    My friend called for the medical certificate because she got sick due to booster shot. And i know she got sick for 5 days after the shot. She requested doctor to give the medical certificate but the doctor kept on saying that HE HAS NOT SEEN ANY PERSON GETTING SICK FOR MORE THAN 1-2 days and EVEN HE GOT SICK ONLY FOR 2 DAYS. Just because the doctor has not seen anybody get sick due to covid-19 vaccination does not mean that there are no other people getting sick because of it. This was the worst service. Giving it one star because there are no options less than that !
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  • Thumbs up

    Perfect solution for a busy life. I have used the app numerous times now when I haven’t been able to secure an appointment at my GP, after hours or because of my schedule. Quick and easy with professional advice.
  • Very good service

    I’ve used Prime Medic several times and have found the service to be very timely, which is so important when seeking assistance for medical reasons. The Doctors are all great.
  • Fast

    On holidays and my doctor was not able to send me my prescription until the following day which was not good as I had been without my blood pressure medication for four days already so very happy to be able to do this and get my prescription today
  • Great Service

    Provides a perfect option, for when you are not able to see your regular doctor. Friendly and knowledgeable.

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