Horrible
This app operates in the ether. You can actually be very safe and actually avoid something but be penalized as if you were being dangerous. If you drive for a rideshare at night when the business is you’re penalized automatically for the wrong time of day. This app will penalize you for acceleration that is moderate that is needed to merge. Otherwise it would be unsafe. No matter any type of deviation from its algorithm is the drivers faultDeveloper Response
Hi, it's upsetting to hear that your experience was anything but stellar. Thank you for leaving feedback about your experience with YUBI. Please reach out to us at YUBISupport@plymouthrock.com so we may identify ways to improve your experience.False Reports
Need to get this app for my new auto insurance. Here’s the 2 problems I constantly have. 1 it keeps saying I’m using my mobile phone while driving. I drive a motorcycle & my phone goes in my saddlebag, I have no access to my phone while driving. & 2 I report to work at 3:15am with next to no one on th road yet that’s a negative cause I’m at “higher risk” at that time but when I get out of work with all these other cars on the road then that a positive? This app is flawed.Developer Response
Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!This app thinks playing music is considering using your phone
I hate this app, while it tracks if you are “good” drive and it’s very subjective. Of course I play music from my phone to my car speakers when I drive but apparently the app tracks that as using my phone even if it’s not on. Literally would give me a subpar score when at the end of the day it will mean I won’t get a deduction on my insurance. I don’t understand how this apps tracks if you’re using your phone or not. When it’s off or when it’s idle playing music? Like do I need a separate device to play my music now, and that’s even more money I need to spend? It’s nuts, my insurance made me download the app so I can get the car insurance.
Please for god sakes fix the app. It’s useless if it’s going to record inaccurate data.Developer Response
Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!