YUBI 2.0 User Reviews

YUBI 2.0
YUBI 2.0
THE PLYMOUTH ROCK COMPANY INCORPORATED

Top reviews

Unfair

I can understand being rated on speed since speed limits on roads can be tracked by GPS info. Also limiting phone use while driving (it should always be 0 unless an emergency anyway). And maybe smoothness even though sometimes you have to stop short to keep from literally crashing into someone.. that may be a case by case basis. But this app also takes points off for "time of day". I work a night shift and usually don't get home until 12:30am-1am. And I get penalized for it. That is completely unfair. If anything it should be safer driving that late because the roads are empty! There is no way this app isn't a huge scam.
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Garbage

Not even a full week into being permanently “tracked.” Switching insurance asap. I use the train and bus often. But the app somehow isn’t intelligent enough to figure that out. I have had to answer what the trip type was and then select what mode of transportation I was using even if it wasn’t my car. None of Plymouth Rock’s business how you move about outside of your vehicle. Literally just go pay more for another insurer. A joke and a half.
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Response from developer

Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!

HORRIBLE/False

The worst!!! So Inaccurate. It takes points for things you can't help for instance, the time of day we drive, morning or evening, it also says cell phone usage even when you're not using it. I parked my car and walked into the store I was checking my notifications and it told me to get off the phone. I'm annoyed cuz im not even driving. I think its design to makes us fail so they can increase the prem at renewal. I HATE IT!!😡 Somebody is gonna end up suing this app and I’m here for it!!
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Response from developer

Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!

Horrible

This app operates in the ether. You can actually be very safe and actually avoid something but be penalized as if you were being dangerous. If you drive for a rideshare at night when the business is you’re penalized automatically for the wrong time of day. This app will penalize you for acceleration that is moderate that is needed to merge. Otherwise it would be unsafe. No matter any type of deviation from its algorithm is the drivers fault
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Response from developer

Hi, it's upsetting to hear that your experience was anything but stellar. Thank you for leaving feedback about your experience with YUBI. Please reach out to us at YUBISupport@plymouthrock.com so we may identify ways to improve your experience.

False Reports

Need to get this app for my new auto insurance. Here’s the 2 problems I constantly have. 1 it keeps saying I’m using my mobile phone while driving. I drive a motorcycle & my phone goes in my saddlebag, I have no access to my phone while driving. & 2 I report to work at 3:15am with next to no one on th road yet that’s a negative cause I’m at “higher risk” at that time but when I get out of work with all these other cars on the road then that a positive? This app is flawed.
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Response from developer

Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!

This app thinks playing music is considering using your phone

I hate this app, while it tracks if you are “good” drive and it’s very subjective. Of course I play music from my phone to my car speakers when I drive but apparently the app tracks that as using my phone even if it’s not on. Literally would give me a subpar score when at the end of the day it will mean I won’t get a deduction on my insurance. I don’t understand how this apps tracks if you’re using your phone or not. When it’s off or when it’s idle playing music? Like do I need a separate device to play my music now, and that’s even more money I need to spend? It’s nuts, my insurance made me download the app so I can get the car insurance.

Please for god sakes fix the app. It’s useless if it’s going to record inaccurate data.
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Response from developer

Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!

Horribly Inconsistent App

I had a drive with no alerts/icons on the map and got an 73. The next drive I got two alerts/icons for medium acceleration and medium breaking but I got an 86. This happens literally every day. The results in the app are a crapshoot. I really hope my insurance company doesn’t use the app to determine rates because they’re going to have a lot of issues and potential lawsuits.
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Response from developer

Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!

A quandary

No matter how I drive, I cannot get above 67 for safe driving and even if I don’t touch my mobile the score is 95. Perhaps if I left the phone home I could get a score of 100; but then my driving wouldn’t be tracked , so that won’t work. Guess the adage that nothing is ever perfect applies here.

Response from developer

Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!

Not really accurate

If you download this app, do not let kids touch your phone or your Bluetooth radio. My radio is basically a mirror image of my phone. I was dinged for using my phone because my child was changing the music on the radio. The reality is you are using this app because you have to, so just don’t let them have the phone or use someone else’s phone for the radio. Weird things lower your score. It knows it is sensitive because usually a good score is green, however, I have a 56 in smooth driving which is negatively impacting my score yet that part is green. I have a green score in driving but I wish it would tell you before you start the sensitivity of the app.
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Response from developer

Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!

A con

App doesn’t work as it should, only as intended. Rather than making accurately track you performance it’s designed to limit your discounts. Also if you don’t use it they will cancel your policy, so if you’re privacy oriented, say goodbye as they know your every move.

Response from developer

Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!

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