YUBI 2.0 User Reviews

THE PLYMOUTH ROCK COMPANY INCORPORATED

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Horrible app

This app is not accurate. I never break heavy and it still gives me low scores regardless for breaking heavy. I contacted them and they told me it’s an ongoing issue and most likely because NJ roads are horrible. It also takes off points if you drive at busy times of the day which in most cases you can’t help because of your work schedule, dropping kids at school etc. It’s a faulty app and it should be reliable when it comes to deciding how much money you’re going to have to pay.

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Mel5761

a year ago

Response from developer

Hi there, we regret to hear that you had a negative experience with our app, but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!

Unrealistic

App is horrible. How it rates your driving is unrealistic. Time of day is flagged constantly. 3:30 in afternoon when I get out of work is not safe according to the app. States to drive at different times. Tell me what the safe times are. Drive later I get flagged I don’t get it. Have a 92 on cell use. Not accurate. Should be 100. I never use my cell when driving. Smooth driving a 65. Haven’t had an accident in over 35 yrs. If this causes my insurance to go up I’m looking for new insurance. Ridiculous!

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Gregt4586

a year ago

Response from developer

Hi, we regret to hear that you are displeased with your recent experience with our app. We'd like the opportunity to discuss this with you. Please reach out to us at YUBISupport@plymouthrock.com at your earliest convenience to discuss how we can turn your experience into a positive one.

Very inaccurate app

App is very inaccurate to say the least. When i installed the app, i was very confident my careful defensive driving will surely give me a good score. I couldn’t be more wrong. Not only does it rate low for things beyond my control like low score for driving certain times of day, it also never gives you a high score on smooth driving, even if you drive like an old person. I decided to test the app by driving in a straight empty road driving at a super slow speed, I literally let the car make a complete stop without pressing on the breaks, yet i still scored low on smooth driving. Im very interested to see what driving score the app developers will get. If your installing this app to bring your insurance price down I highly advise against it.

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Zack12123truejsjf

a year ago

Response from developer

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. Thank you again for taking the time to let us know how we can improve. When you have an opportunity, please reach out to us at YUBISupport@plymouthrock.com so we can try to restore your confidence in our app and business.

Horrible!

This app is absolutely horrible and designed to give you a less than perfect score. Those of us at the mercy of Plymouth Rock and this app know what I’m talking about. I just finished taking a drive, which by looking at the map, appears to be a perfect drive. No “dings” for anything whatsoever. No medium or hard accelerations, harsh or medium breaking, I had no cell phone use, and had smooth, steady driving at the perfect time of day. You name it… it was a perfect drive. Or so I thought. I was rated an 84! Why? I ask when it should have rated 100! So there you have it folks, you will never get a 100 even if you drive excellently. It’s just not going to happen. I’ve been using this app for almost 500 miles now, 45 drives and I’ve yet to see a score in the 90s. My highest score was an 88… once. Yes, I’m getting a discount but these unfair scores and tracking my every move is getting to be ridiculous. I think I’d rather just pay the 8 percent extra on my insurance at this point.

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Balkita

a year ago

Response from developer

Spyware crap

Totally unclear what it takes points off. Does not separate if it’s me driving or being driven. Interprets my mountain biking trips and jogging as terrible driving. Why all this stupidity and customer torture??? Is not designed to improve your driving to any extent but just to let the insurance company spy on you to deduct points. I’m canceling my insurance with Plymouth as it’s simply ridiculous.

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Michael From Princeton

a year ago

Response from developer

Hi there, we regret to hear that you had a negative experience with our app but would appreciate the chance to turn your experience around. Please reach out to us at YUBISupport@plymouthrock.com so we may assist you in moving forward towards a resolution. Thanks!

Now they are hiding scores from people

Green arrows only so people stop complaining about low scores for no reason, guess what, it’s still broken. You can hide the numbers all you want but your algorithm must have been written by a chimp. Time of day, stupid. Smooth driving, stupid.

TheTruth9824

2 years ago

YUBI 2.0 bugs

Smooth driving is fake and software bugs! I always be careful when driving on the road and highway sometimes score up and other days down (same my way drive in past).

JLV75

2 years ago

Terrible

Latest update broke everything. The app does not show the numbers/percentages anymore, only some stupid arrows.

MG6719

2 years ago

Second Review

Second review of this app and it’s still bad. Deducts points for literally everything and I work overnight shifts so my scores are always low even if i drive smoothly. I barely touch my phone while I drive, unfortunately there are some bumpy roads when I drive to work so there isnt much I can do there.

As of recent the app wont even open, it’s been consistently crashing on me and I cant go in to confirm driving scores. If I could give zero stars I would.

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Havenas1020

2 years ago

Frustrated

This app is the worst. You could drive like a driving instructor and still not get a good score. You have to stop for a bus route? Forget it! You will get points deducted for not driving smooth enough. You have to brake because the light switches to yellow and you think braking is better than getting a ticket? Doesn’t matter! You will get points off for a medium brake. Honestly, this app is a complete and total joke!

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Gilbert198753286799

2 years ago

Response from developer

We sincerely apologize for the troubles you've had with YUBI 2.0. Please refer to the FAQs section within the app for more info on scoring, or email YUBIsupport@plymouthrock.com so we can look into your account in more detail. Thank you. – ML