Horrible!
We downloaded this app to help bring down our car insurance. We get a certain amount off for using it.
By all means I am NOT a perfect driver, but I absolutely do not touch my phone while driving and it doesn’t give me a perfect score for that category. Also, for smooth driving it depends on the route I take. If I take an extra bumpy road it brings my score down a lot.
Lastly, this just might be me but time of day for driving as a score is pathetic. I worked 2nd shifts and drive home every day at 11pm (I always get negative points for that)
Overall it could be really good, there are just things that should be fixed in order to give the most accurate results.
By all means I am NOT a perfect driver, but I absolutely do not touch my phone while driving and it doesn’t give me a perfect score for that category. Also, for smooth driving it depends on the route I take. If I take an extra bumpy road it brings my score down a lot.
Lastly, this just might be me but time of day for driving as a score is pathetic. I worked 2nd shifts and drive home every day at 11pm (I always get negative points for that)
Overall it could be really good, there are just things that should be fixed in order to give the most accurate results.
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Response from developer
Thank you for your review. We understand that you are unhappy with our scoring and we want to address all of your concerns. Please email YUBISupport@plymouthrock.com so we can look into this for you. – ML
Bad mechanics
Finally able to get a code after days of not receiving any to log in.Why is time of day even a factor,so basically people who need to drive at night are automatically getting a low score for if😒
Always affecting smooth driving negatively
I barely use my car; even though i drive slowly and only travel for short distances like 4-5 miles few times a week, it always shows that negative scores on smooth driving. Its impossible to get a score above 90. Useless.
The worst !!!!!
So I’m supposed to use this app in order to lower my rate. You guys need to fix this ASAP.. How it’s I don’t even touch the phone and it always shows I used it. Driving smoothly how do I control the roads, bumper etc.. again low percentage.
Driving at 25 mph and never gives me 100%
If you guys up to monitor ppl driving at least work on this app. Its not accurate at all!!! It’s Horrible! HORRIBLE!!!!
Driving at 25 mph and never gives me 100%
If you guys up to monitor ppl driving at least work on this app. Its not accurate at all!!! It’s Horrible! HORRIBLE!!!!
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Not worth the discount!
This app is poorly designed and the ratings are not valid. If you plan to ever use your break pedal, do NOT download this app. It literally deducts points from your score for just slowing down/stopping, no matter how smoothly you do it. It’s like the app expects you to just continue rolling until you naturally stop without using the break! It makes me anxious when a light turns yellow or someone pulls out in front of me because I know my score is gonna suffer Also, I never touch my phone while driving (it’s always out of site and on driving mode) and I still have never once gotten a perfect score for phone usage. In addition, if you drive during rush hour, at night, or long distances then you’re screwed because the app negatively impacts your score for all 3 of these situation.
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It reads situations incorrectly
I got two complaints about the application:
1. I drive a non luxury car and road bumps or road damages(holes/patches) are felt. The app translate it to non smooth driving, I tested it on 1.1 mile drive that was a smooth as you can get it - got 62/100 score.
2. It suppose to measure the driving itself and not the locations you go to, collecting the where you are driving and sending that info is unnecessary and to me considered invasion of privacy.
If you can fix those 2 issues, I think I’ll be happy with the app.
1. I drive a non luxury car and road bumps or road damages(holes/patches) are felt. The app translate it to non smooth driving, I tested it on 1.1 mile drive that was a smooth as you can get it - got 62/100 score.
2. It suppose to measure the driving itself and not the locations you go to, collecting the where you are driving and sending that info is unnecessary and to me considered invasion of privacy.
If you can fix those 2 issues, I think I’ll be happy with the app.
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Inaccurate and stupid
This app is very frustrating. You can drive so perfectly and it still says you are not driving smoothly. It detects things that who knows what it’s talking about. Very stressful and inaccurate and frustrating.
The worst app I’ve ever had to deal with
I don’t know who designed and created this app, but they need to be taken out back and shot!!
It is the most useless and difficult app I’ve ever tried to use
and just plain doesn’t work
It freezes up all the time and for the two months that I’ve had it I haven’t been able to get it to work once!!
What’s worse is that Plymouth rock does not call me back with Technical Support after repeated calls for help!!!!
And now they threaten to take away my discount for having signed up for it and they just haven’t helped me one tiny bit!!
It is the most useless and difficult app I’ve ever tried to use
and just plain doesn’t work
It freezes up all the time and for the two months that I’ve had it I haven’t been able to get it to work once!!
What’s worse is that Plymouth rock does not call me back with Technical Support after repeated calls for help!!!!
And now they threaten to take away my discount for having signed up for it and they just haven’t helped me one tiny bit!!
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Discounts
Did anyone receive their discount after completing the requirements in the app?I was paying about 250$ then added roadside assistance to make it 270$ roughly. After completing the app I was looking forward to my discount so I called my insurance company PlymouthRock and they told me they already applied it when i first got my insurance. They told me this 4months later when i completed the requirements. How did they apply the discount instantly when the app say you have to drive for 4months or what ever the time frame is to get the discount. I’m still paying270$ a month so where is the discount ??
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A terrible app
The app is a total mess. However here are the advantages and disadvantages: Advantages (benefits): It shows you the routes you have been driving and gives you the option to select if you were driving. If you are a privacy concerned person, then this accounts as a disadvantage! It also shows you how often you drive (the time of the day) and where too! You can treat it as a challenge to improve your score and drive more safely, however regardless of your safely driving, you can not beat beyond certain points! Disadvantages: Most of the scores are incorrect! For example, You never touch your phone, but still score is not 100. Instead between 90-95! why???? Doesn’t matter how carefully and safely you drive, the smooth driving is low! I think the app assumes that you need to use break from a mile away! Or keep your speed constant throughout your journey regardless of bumps or traffic lights or change of speed limits! Totally wrong!!! If you use your car in prime times, automatically your score goes down! Working night shifts, the score even get worse! I use this app as part of my car insurance (Plymouth Rock assurance), but I don’t recommend using it at all. Thanks.
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