WayBetter User Reviews

Top reviews

A great way to keep consistent!

I think I would have given up by now on my workouts if it wasn’t for the workout schedules in this app as a nudge to keep going!

Response from developer

Wow, that's amazing! We're really proud to be a part of your fitness journey. Thanks for your amazing 5-star review!

FINALLY losing weight!

Admittedly the $10 sign on credit essentially requires you to pay for a 6 month subscription since the free trial is only valid for a week and all of their games go on for two weeks. However, I’m less than 3 months in and I’ve already made back my subscription cost AND LOST 20 POUNDS! I’ve tried nutrisystem, etc and this is the first thing that’s finally worked for me! This is also the first review I’ve ever written for the App Store after downloading hundreds of apps and it’s just because I want to make sure this app continues to grow and improve my own sake. If you’re motivated by by daily tasks, reminders and competition this is the weight loss app for you.

UPDATE: just renewed my membership after going from a size 10 to a size 6 in my first 6 months. Everyone I know has commented on my weight loss!
Show less

Response from developer

Thank you so much for your review and for sharing your experience! Thanks for being part of our community!

Gave it a try

I signed up a nearly 6 months ago with the hoped to lose some weight and earn a little cash. I only put in an extra $10 but did do a 6 month subscription so roughly $80 into it. 6 months later I will cash out just about $90 earning from the app. So by logging in every day and completing 2-3 challenges a week I’m pretty much breaking even. I didn’t lose any weight. So overall I spent a lot of time on the app and not coming out much better on the other side but a lot of time put into it logging in every day. Worth it? Probably not. I’m not going to renew. Just felt like I wasted more time trying to make sure I wasn’t missing a day so I didn’t lose my money.
I also submitted for my first payout of $20 last week and still haven’t gotten it through PayPal. Very long payout process.
Show less

Remarkable, research-based, effective

There’s no motivator quite as powerful as money (for me at least). The team has always been very responsive when I’ve had issues, and this is the only program that I’ve been able to stick to thanks to the financial motivation. I do think that the support team/approach is a little too strict regarding exceptions for illness, connectivity issues, etc. as mentioned in other reviews, but I also understand that they have to uphold the integrity of the challenges in order for the financial motivation to be effective. As for others concerns about being charged for the service and not breaking even — no, you won’t break even. The subscription fee is just the cost of being able to access this research-backed and effective program. It’s a high fee, but comparable to other health program subscriptions (and for me, it’s been more effective).
Show less

Response from developer

Thank you for this 5-star review! Thank you for being a valuable member of our WayBetter community!

Horrible customer service not aligned with promoted health goals

Overpriced app with small payouts and after I experienced ONE connectivity challenge preventing me from submitting challenge updates while traveling, customer service offered no flexibility to submit activities late. I made huge effort to actually follow through on the activities, when typical submission process is entirely honor system based, and was still given no credit. Waste of time and money. Join Noom or another reputable incentive program, skip this. Update 8/7: Please note developers will take time to RESPOND TO BAD REVIEWS WITH LIES! I shared a connectivity issue with the app as soon as I completed the travel that prevented me from uploading pics and instead was told they can’t accept a picture proving 4+ hours of reading for a challenge that requires 15 minutes a day! And I thought I submitted the new picture of watermelon (funny, a single watermelon lasted me more than one day so I have multiple pictures - do you eat yours all in one day?) and they post about that on the internet instead of accepting a new one. The good reviews on here are probably all from their employees, like 5/6 of the good reviews I saw on Google - maybe spend more time working with your customers to achieve health goals and less trying to slander them on reviews! Then you’d have good reviews from someone who isn’t your CFO or a Product Manager.
Show less

Response from developer

We're sorry we were unable to assist with your scenario. However, our photo-based games require unique submissions that cannot be used repeatedly to count for numerous days. Unfortunately, we did not receive unique photos so they were not applied as submissions as re-using photos is not in the spirit of the games. If users experience any issues, we ask that they reach out when the problem occurs so we can assist fully. Our team is available 7 days a week and are always happy to help.

Horrible customer service not aligned with promoted health goals

Overpriced app with small payouts and after I experienced ONE connectivity challenge preventing me from submitting challenge updates while traveling, customer service offered no flexibility to submit activities late. I made huge effort to actually follow through on the activities, when typical submission process is entirely honor system based, and was still given no credit. Waste of time and money. Join Noom or another reputable incentive program, skip this.

Update 8/7: Please note developers will take time to RESPOND TO BAD REVIEWS WITH LIES! I shared a connectivity issue with the app as soon as I completed the travel that prevented me from uploading pics and instead was told they can’t accept a picture proving 4+ hours of reading for a challenge that requires 15 minutes a day! And I thought I submitted the new picture of watermelon (funny, a single watermelon lasted me more than one day so I have multiple pictures - do you eat yours all in one day?) and they post about that on the internet instead of accepting a new one. The good reviews on here are probably all from their employees, like 5/6 of the good reviews I saw on Google - maybe spend more time working with your customers to achieve health goals and less trying to slander them on reviews! Then you’d have good reviews from someone who isn’t your CFO or a Product Manager.
Show less

Response from developer

We're sorry we were unable to assist with your scenario. However, our photo-based games require unique submissions that cannot be used repeatedly to count for numerous days. Unfortunately, we did not receive unique photos so they were not applied as submissions as re-using photos is not in the spirit of the games. If users experience any issues, we ask that they reach out when the problem occurs so we can assist fully. Our team is available 7 days a week and are always happy to help.

Life changing

I have to give it 5 stars because it’s literally changed my life. I’ve never been this consistent with any health habits and since I’ve started I’ve been working out for 8 weeks, meal tracking for 68 days straight, learning new things, drinking water, and the list goes on. I’ve been investing in myself and actually succeeding and reaping the benefits with the help of this app.

SUGGESTIONS: I would love for the games to be rated and payed out a bit faster because it prevents me from consistently working through games that start on Mondays. They payout is Tuesday and I miss a day so it’s hard to fix my schedule especially for games that require 5/6 days of participation a week. Some of the games are exclusive and I don’t want to miss out on a game that I would enjoy. At the very least we should get our investment back and wait for the bonus so we can sign up for new games and keep the ball rolling!! Looking forward to more new games this month.
Show less

Response from developer

Thank you for this 5 star review! We're so happy you're enjoying our community! Your feedback is very valuable to us and we are sending this suggestion along to our team. Thank you for sharing this with us!

Economics of membership don’t make sense

The idea is good, but not executed in a way that’s usable for me: - it became unlikely that I would break even after paying for a membership. the economics of this app don’t shake out for the games I’d have like to wagered on. - you can’t join any games/make wagers or cash out on your sign up incentive if you are not a member, so without paying to play, the app is basically a brick - I will not sync my fitness tracker with this app because the privacy policy allows the app to share information with third party researchers. I don’t want to opt such personal data into research without knowing what the research is - all of the running games require you to sync your fitness tracker. would consider participating in those if I could upload a screenshot of my stats instead to avoid syncing all my data

Edited to add that the concerning paragraph in their privacy policy is paragraph 15, since they replied to (incorrectly) say they don’t share your app info w third parties: Use of User Submissions for Research and Development Purposes: WayBetter may use photos, videos, and other user submissions for research and development purposes, including to train artificial intelligence systems (our own or those of third parties).
Show less

Response from developer

Thanks for your feedback, but we're sorry to hear that it didn't work out for you at this time. We hope you'll reconsider in the future! Paying for games is optional, but our research has proven that having money on the line is a real motivator to accomplish your health and fitness goals, which is the real win! :) We can assure you that we do not share any data with third parties (research based or otherwise) but we appreciate your concern. We take user privacy very seriously! We will share your suggestion for a screenshot-based running game with our team, thanks for sharing that with us!

FINALLY losing weight!

Admittedly the $10 sign on credit essentially requires you to pay for a 6 month subscription since the free trial is only valid for a week and all of their games go on for two weeks. However, I’m less than 3 months in and I’ve already made back my subscription cost AND LOST 20 POUNDS! I’ve tried nutrisystem, etc and this is the first thing that’s finally worked for me! This is also the first review I’ve ever written for the App Store after downloading hundreds of apps and it’s just because I want to make sure this app continues to grow and improve my own sake. If you’re motivated by by daily tasks, reminders and competition this is the weight loss app for you.
Show less

Response from developer

Thank you so much for your review and for sharing your experience! Thanks for being part of our community!

Way Better Motivates!

I absolutely LOVE this app and enjoy making the daily submissions! They help to keep me motivated and “on track”! 🤣👍🎉🌟

Alternatives to WayBetter