Live at Inland Resident Portal User Reviews

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Leave a Review Live at Inland Resident Portal
  • Not helpful when management unwilling to address requests

    Complete loss of AC on Friday prior to Labor Day. Sunday night and management hasn’t authorized contacting a 3rd party HVAC service, which has been deemed the only solution by onsite maintenance personnel.
  • Not always showing full balance

    Doesn’t always show full balance on the 1st sometimes doesn’t show balance with water till 3-4 days later
  • So far so good.

    I just started using it, literally like 2 minutes ago, and you kept asking to rate. You should allow users some time to experience the app before asking to rate.
  • Payment

    Easy to use and keep track of payments
  • Rent

    Super easy and convenient
  • Easy to use

    Very easy to use. Clear Tab descriptions.
  • Needs improvement

    Too many choices that aren’t applicable in the drop down boxes…
  • Maintenance Request Input Screen Lousy

    It requires that I type something into three fields at the bottom of the screen, labeled “user input 1”, “user input 2”, and “user input 3”. I can’t “submit message” without there being something in these fields. Not only that but it doesn’t allow me to see all of what I’m required to type in those fields.
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  • Rent

    Super easy and convenient
  • Constant Disappointment

    I am beyond unhappy with the professionalism and communication I have dealt with since the company has taken over. The neglect to details and the failure to accommodate in any manner is unacceptable and unforgivable. I have been patient, I have over communicated my concerns and issues and have been ignored or given countless excuses.

    I pay rent which includes several different services and accommodations and personally feel unimportant and just another check book.

    A good job and a bad job deserve equal exposure and this is where I stand.
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