User Reviews: Big Red Liquors App

Top reviews

  • Issues with page rendering

    I think this app works well when it works. The ordering and use for curbside pickup is good. However when going thru the app checking out items, the pages overlay multiple pages and you can’t tell what you are selecting due to multiple pages showing. There seems to be an issue with the refresh of new pages over the previously read page on the app.
  • Bug report

    On checkout there was a clock displayed with what appears to be the Unix epoch date.
  • Poor Customer Service

    I placed an online order and paid online for pick up. I received an email at 2:30 stating.
    “Your order has been received. Please wait for a confirmation text before coming to the store to pickup because your order will not be ready until a second notification has been sent. Big Red #212 - Plainfield: Order (ID: 5fca8e0d)”. I
    It’s 7pm now and I never received the second notification email. So I called the store a female stated she came on shift at 4:30 and she has my order now and it’s not her fault that orders were missed up when she came in. I was calling to let the store know to cancel because it doesn’t take that long. The lady insisted it was ready when she came in but didn’t know. I didn’t like her tone and I want the order canceled.
  • Nonfunctional

    I downloaded the iOS version on 12/2/2020 and nothing works. Unable to search or browse any products. Saying that this app is not ready for prime time is an understatement.
  • Lousy delivery service

    This is the third time using Big Red delivery. First two took 3-4 hrs to arrive this one is going on 3 hrs. Site says 1 hr delivery. Going with drizzly, next time.
  • Super Easy

    It’s about time someone created this app. Absolutely seamless process. Ordered and delivered without any issues.
  • Me

    Big waste of time!
  • Terrible App

    Items will disappear from cart and Place Order button often becomes inoperative. Big Red simply does not have a supported mobile app. Best to leave your mobile device and find a PC to place an order. Waste of time.
  • Finally in Indiana

    This new version is awesome
  • cannot change store location

    the apps seems to want to assign the wrongs store location and will not allow a change

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