Leave a Review GetGo
App/wallet / store
Why are you guys behind on allowing this card to be added to apple wallet and why are you not showing fuel perks expiration dates in the app this is important info also why are you updating the faces of the pumps in stores hut then not allowing applepay to be used you guys are not making things customer friendly and making it hard to do business
Why once again is their still no way to add my card to the wallet on iPhone your falling way behind your competition and it’s very annoying esp when I need to sign into the app all the time please add this right away and also Apple Pay if you allow to pay in the app which I have not used yet but would consider if I could use Apple pay
Also why is there still no access for Apple pay at the pumps you said your in the process again I have been to several that have the chip and new screens but yet still not even indicated that Apple pay will be accepted I am going to stop shopping there is they can not be added soonShow lessIdoReviews!
Developer Response
Hello, We're sorry that the experience isn't as easy as you'd expect, we're working on making it better! In addition to seeing the FuelPerks expiration date and adding cards to Apple Wallet, what else would you expect to see? Feedback like this helps us build better experiences, so please check back in with us! - the GetGo development teamUseful but frustrating
I primarily use this app to order food for pick up at GetGo. This app used to work pretty well for that particular purpose. However, at some point, an update took away the “back” button when ordering. This makes ordering an extremely frustrating process. Let’s say I want to order an item. I choose the category, customize it, and it to my order. In order to add more food to my cart, since there is no “back” button, I need to select the option at the top of the screen to choose a getgo location or pick up time. As far as I can tell, this is the only way I can get back to the beginning of the process. In another scenario, let’s say I want to explore the menu options under wraps. If I don’t like any of the choice, or they’re sold out, or I accidentally went into the wrong food category, I need to press the getgo location or pick up time option from the cart to get back to the top menu. If you could add the back button again, I’d really appreciate it.Show lessirqnreese
Developer Response
Hi irqnreese, We are fixing this and will have a new version, back button included, to you in two weeks. Sorry for the confusing experience! Thanks for letting us know and for taking the time to write a detailed review. If you have any more feedback, please provide it here, on our social media channels, or to our customer care team - 1-800-553-2324 - The GetGo TeamWill not stop signing me out!
I try to use this app almost everyday on my way to work, and each time it makes me resign in before I can find my store, and then sign in again before I order, and then a third time after I put in my payment info before it sends the order to the store! And the past few times it sat on the loading screen for 20 minutes, I want to use this and love this app, but it is insane to have to constantly sign in! Other apps similar hold my info and make it simple for me to go in and just reorder at the same place and has my info there, and takes 2 minutes. I shouldn’t have to sign in 3 times to place an order than took me a minute to pick what I wanted. I hope this gets fixed, because I would love to use it.Show lessEmSh255
Developer Response
Hello, We're sorry that you're having this issue. That's unacceptable any time, but especially when you're just starting your day. We're doing our best to fix it ASAP. Thanks for letting us know! - the GetGo Team