Think I’m done
I’ve been an official for 15 years but apparently I’m not going to continue since I have a meet in two days and still can’t add my credentials to the app. The college here will need to find a referee as well. I’m done
Greatly missed the mark.
This app does nothing for parents or swimmers. It is all about pushing info and sales and does nothing to help the actual user. The benefits are incredibly one sided. They greatly missed the mark if they wanted parents/swimmers to benefit from this in any way.
Give us a old one back
Ridiculous! Useless! Horrible
Major L
this app is so unusable and i can no longer see all of my times in one place. the dashboard is horrendous now.
Where is the time search feature?
This app is sooo bad. Why did you replace deck pass? USA swimming needs to hire a real app design company that does user research and knows basic app usability. This replacement is heartbreaking. We now have no access to time lookups, the reason most people use the app.
Bring back deck pass
This app is junk plain and simple. Deck pass had a lot of good things that the kids enjoyed. This is garbage.
Avoid
This is really disappointing, USA Swimming was tough enough to work through the website and this was just not well done. I hope they have some major updates.
Can’t figure out how to get help
I paid for my daughter and my registration for 2023. Only my daughter’s registration was updated. Mine continues to say it expires 12/31/2022. I even did the one test that expires in November to see if that would help. No idea who to call. No contact information anywhere in the app.
Please bring back DeckPass! This app is horrible!!!
Already left one bad review, but back again in disbelief of just how horrible this app is! I can’t even get my daughter’s times, much less even get logged in some days. Please bring back DeckPass!!
Bring Back Deckpass
This app is beyond useless and horrible. Deck pass wasn’t broke…it didn’t need fixing. This app tells you basically nothing and is NO REPLACEMENT for Deckpass. Everyone who used Deckpass primarily used it for the same reason - to look up their swimmers times as well as other swimmers. If I could give it less than 1 star I would. Bring back Deckpass. This app is worthless. Don’t waste your time.
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