I USED to love this app but….. BEWARE
When I first downloaded it and started playing games, it seemed to have trouble tracking my points. On the first game I had to write them about I wrote them in the middle of my game (for example I got to level 15 and no points) and told them that it wasn’t giving me my points. They gladly wrote me back and issued me my points and then when I got to level 30 and the same game, my points didn’t show up either so I wrote them again and they gave me my points. Well today, I’m having the same trouble on a game. I got my points for halfway through it and then today I wrote them and they told me they’re not gonna give me my other ones because they don’t help me track my for the first half. So I’ve waisted all this time playing. If they gave me my points once they can do it again. I EARNED them!!!! If my issue gets resolved I’ll update my review. This is $24 we’re talking about. I guess it’s their way of ripping you off 🤬🤬🤬
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Response from developer
We're sorry you're having trouble with games! If you haven't already, please contact our support team at your convenience and we'll review your account. Please be sure to include screen recording(s) showing you accessing the game through your Pogo app: `support@earnwithpogo.com.`
The ONLY Legit
I’ve been using POGO now for roughly a year. Lemme tell ya- it’s helped this single Mom out sooo so many times! With just silly stuff like- one time I didnt have barely any gas, had already drive it with the light flashing and was wondering how I’m gonna get my son to school the next morning when my paycheck is 4days away🫨. So I hopped on here- and mind you it was VERY slooooow at the beginning. It took me FOREVER to get to a few dollars to be able to cash out. I did have to stay up the entire night taking stupid surveys at only a few points a pop. BUT after that first time I got better survey offers- little time lots o’points! And then I started playing the games.. now it’s not hard for me to make $5 bucks and a lil over in a day whenever I need it. I still stay connected to it everyday since I do play silly games on my phone , why the heck NOT get paid for it. And it stacks up so whenever I’m in a tough spot and need a few bucks- it’s cash’s out INSTANTLY to my PayPal!! I’ve tried other apps that claim the same as pogo.. but they’ve alll been deleted. This one’s the one 👍🏽
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Poor Customer Service and App is Very Buggy
I haven’t been able to upload a single receipt on this app—it will just show the “loading” screen for 30+ minutes until I finally give up and exit the app. When I reached out to customer service, all they did was tell me that endless loading is “mostly a storage issue.” When I pointed out that it clearly wasn’t that for me because I have plenty of unused space on my device, they just completely dropped the subject, awarded me points for my prior receipts, and closed my support ticket without further explanation or help getting my scanner working. So my scanner still doesn’t work and I don’t feel confident that the support team will help me if I reach out again. This is very frustrating and disappointing. I’m willing to give the app another week or two to see if they will update it and fix the problem, but otherwise I think I will delete it soon. What’s the point if the app doesn’t even work and customer service doesn’t help?
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Response from developer
We're sorry to hear you're having trouble with receipt scanning. Please contact us with the receipts that have been wrongly denied and we'll gladly assist! You can reach us at support@earnwithpogo.com. We look forward to hearing from you!
Pogo is..annoying
Update #2: Great! Auto signed out yet again. And no I’m done. I’ve got better things to waste my time on then repeatedly relinking every one of these retailer accounts every time this app wants to throw a hissy fit. This app is terrible and I’m not going to do this anymore. Will be deleting this app and going elsewhere. No other receipt scanning app gives me this much trouble or this many headaches. My advice: go to Fetch, CoinOut, ReceiptPal, Frisbee, or ReceiptHog and forget this one.
Update: Great got auto signed out again, have to sign in and relink every single account again, now location rewards aren’t working, some accounts can’t even be re-linked and some pages aren’t even fully loading. How much worse can it get?
Don’t get me wrong, it’s been a mostly great experience. However, no other receipt-scanning app I’ve had has EVER continually signed me out this much. It’s gotten to a point that at least once or twice a week I have to sign back into Pogo and re-link every retail account to Pogo all over again. Fetch doesn’t do this, CoinOut doesn’t do this. If this doesn’t improve soon I will be dropping this app. I am sick and tired of constantly having to re-link everything on my account. There are far more apps out there that will do what Pogo does without the constant sign-in/relink headaches.
Update: Great got auto signed out again, have to sign in and relink every single account again, now location rewards aren’t working, some accounts can’t even be re-linked and some pages aren’t even fully loading. How much worse can it get?
Don’t get me wrong, it’s been a mostly great experience. However, no other receipt-scanning app I’ve had has EVER continually signed me out this much. It’s gotten to a point that at least once or twice a week I have to sign back into Pogo and re-link every retail account to Pogo all over again. Fetch doesn’t do this, CoinOut doesn’t do this. If this doesn’t improve soon I will be dropping this app. I am sick and tired of constantly having to re-link everything on my account. There are far more apps out there that will do what Pogo does without the constant sign-in/relink headaches.
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Response from developer
Hi there! We're sorry you've had trouble with linking your accounts to Pogo. We are aware of this issue and we are continuing to work on improving this feature. Feel free to contact us for status updates: support@earnwithpogo.com.
Help
I try to find help and no place on the app can I find help . It says I have snapped my receipt twice when I didn’t even do it one time yet I’ve had this problem two times now it won’t let me snap the receipt and put it and log it in. it says I already have done it when I never did just because of the store is the same as same store but different receipt and the other time it kept saying there was no store name when there was clearly a store name at the top of the receipt and so your app is kind of sucking for this not taking my receipt when I was trying to get to seven receipts and one week and it wouldn’t let me know twice now so fix this problem or i’ll just delete the app because it’s no good then for me if it’s saying, I’m lying when I’m not lying saying I put the receipt in already when I never did and so what’s the point of it if you were supposed to be a receipt collector scanner and you can’t even do that what’s the point? And he keeps telling me to update it when I’ve updated it three times now and it keeps saying update the app so somethings wrong here.
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Response from developer
We're sorry to hear you're having trouble with receipt scanning. Please contact us with the receipts that have been wrongly denied and we'll gladly assist! You can reach us at support@earnwithpogo.com (mailto:support@earnwithpogo.com). We look forward to hearing from you!
Great while it lasted
I’ve used this app on and off again for the last year and up until this last month it’s been great. I’ve cashed out to PayPal about 15-20 times, always instant, always non issue. However, I recently encountered a hold on my “instant” PayPal withdraw attempt, for “security reasons.” 3 days later pogo didn’t complete my requested PayPal cash-out, instead they put my points back in my balance. Again, I try to cash out to PayPal and get the same exact 3 day hold due to security reasons. I decided to delete the app and download again, and conveniently now am unable to sign in because it requires the phone # I verified to my account, only when I try to sign in with said verified phone #, the app tells me they “don’t accept voip or landline” neither of which my phone # is. I added and verified my phone # to my account when I signed up and it has not changed but even though Pogo verified and allowed me to add it to my account they’re now denying that they can accept it to sign in?? Sent TWO customer service requests, NO response.
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Response from developer
We're sorry you're having trouble signing into Pogo. At this time, signing in with a number that is classified as a VOIP such as Sinch/TextNow/GoogeVoice/etc. is not permitted. We apologize for the inconvenience. We can assist with cashing out any remaining points on the account. Please send a request to our team with Subject: Attn Manager at email: support@earnwithpogo.com.
idea for an Update for the app
can you please update the app where when you scan receipts that not everything that you purchase has a price I’ve had multiple receipts where I got things for free due to having promo codes from restaurants apps, and I got things for free and they gave me a receipt not everything that you get a receipt from will have a price and I don’t know or understand why this app needs a total prize for it to be included It should be where you scan a receipt. You see the merchant you see the day and you’re able to get counted for the receipt. I enjoy using the app, but most of my receipts the app cannot see the merchant from the receipt or see the date on the receipt due to the receipts print the lot of my receipts are being counted and it’s like getting to the point of me, wanting to delete the app.
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Left a Review and problem was fixed within days
I have left reviews on other receipt apps about a problem and I always update reviews once the problem is fixed. Some of those reviews have sat there for months. But not on this app. I left a review about a problem and in less than a week there was an update that fixed it. For an app that is truly impressive. It’s so nice to have my voice heard so quickly and use an app that truly cares about fixing any problems however small and becoming even more user friendly. It’s easy and simple to use and effective. I love that they also do surveys as an option too. I’ve never used the gaming option but I have no doubt that it works as well as the rest of the app.
The only thing that would make this app more perfect for me is if they offered bonus points for brands (maybe brands they partner with). Maybe they could have specials where you scan for a certain item and then take a survey on it?
But I do love this app and appreciate their high standards. Keep up the great work.
The only thing that would make this app more perfect for me is if they offered bonus points for brands (maybe brands they partner with). Maybe they could have specials where you scan for a certain item and then take a survey on it?
But I do love this app and appreciate their high standards. Keep up the great work.
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Response from developer
Hi Beckie - thanks for reporting this! We are aware of an increase in linking and syncing issues and our developers are on it. We hope to have a resolution for you in the next 2 weeks. We're sorry for the inconvenience!
The best money making app sooo far‼️🔥
I had the Pogo app downloaded on my phone for quite awhile. However, I had not joined. One day Ivran out of surveys to complete on other apps and decided to give this app a try. And let me just say I love it. Let’s say a survey is not a right fit they will still compensate .7 cents as opposed to other cheap apps like “Eureka, Pop Survey & survey spin” that only compensate a pretty little penny. This app you don’t have a 5 or 10 requirement or more to reach before you can cash out. If you need to cash out a few cents to a measly dollar you can cash out ANYTIME! I look forward completing surveys on this app. Lately I have disregarded the other survey apps I use to do every day. I feel this app is respectable of your time. And there’s a lot of other ways you can make points and money. For instance they also reward you for your data, connecting your email and your other accounts. They also have games and promotions you can sign up for to get more points. If you haven’t checked this app YOU NEED TO! This is a great way to add a little hustle money on the side. And they also have the referral thing to. Pogo is my #1 survey app. And this is the God honest truth!!!!!
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Great app but…
The app is great…when it works. It Will randomly log you out of the app& when you log back in you have to reconnect all your accounts again and then in the process of relinking, the app crashes. Also, it Will randomly unlink accounts or say there’s an error but yet you get your points for that linked account. Love getting points for everything..with a few minor exceptions.
They’re tech support is pretty quick to respond but …their copy/paste response to what I assume are FAQs needs works as they don’t copy all of it and your left hanging with what the rest of the answer is.
Their surveys are okay, some are way too long for some of the points you get. If you like games, you can get points for playing games as long as you access it first via their app & a new player.
I do think it takes longer to build up points to to “cash” out compared to another scan receipt app I use but I think it’s because the other app offers big “bonus” points for certain products/stores.
Fix the linking issues and constantly logging out and it will be 5 stars.
They’re tech support is pretty quick to respond but …their copy/paste response to what I assume are FAQs needs works as they don’t copy all of it and your left hanging with what the rest of the answer is.
Their surveys are okay, some are way too long for some of the points you get. If you like games, you can get points for playing games as long as you access it first via their app & a new player.
I do think it takes longer to build up points to to “cash” out compared to another scan receipt app I use but I think it’s because the other app offers big “bonus” points for certain products/stores.
Fix the linking issues and constantly logging out and it will be 5 stars.
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