WARNING DO NOT USE
Advertise free mobile yet they charge me $25 a month even though I didn’t use it and even after I canceled the service and made it such a hassle and hostile environment just to return my moneyNo statements
KELLER FROM CUSTOMER SERVICE WAS COMPLETELY RUDE THE ONE MAIN REASON I CLOSE MY ACCOUNT
They will charge you $25 a month for NOTHING, When their website says there’s no charge for it, POOR CUSTOMER SERVICE DO NOT USE THIS SERVICE I NEVER GOT ONE STATEMENT.NOT A BARGAIN
If your time is valuable, DO NOT USE TALECH REGISTER. I was an early adopter because the price was right. And truthfully, in many ways it’s improved over the last 10 years. But since they started the rollout of New Talech, it’s been all down hill. The developers should be embarrassed by how poorly the new version “works”. Tier 1 customer service agents are empathetic and friendly, but can’t do a whole lot for you unless your problem is very basic in nature. (Standard for customer service, so that’s fine) I’m at a standstill with getting a new website finalized simply because I can’t download an inventory report. A simple product list. We’re all guessing it’s because my product list is too big. One would think that if that were an issue, there’d be a pop up alert on the site, an email, a phone call… SOMETHING to bring it to my attention. Both my inventory mgr and I set aside time today to work on product list clean up, but NOW the website just won’t even load the list.
THIS IS NOT ACCEPTABLE. Do not believe the hype on their website. This system is NOT that good. And it doesn’t integrate well with almost any other app that you may be using for your retail business. Steer clear AT LEAST until they figure out “new” Talech and then, keep your expectations in check. No point of sale is perfect. This one has a long way to go before it will be a worthy competitor of platforms like Shopify.