Horrible
Bad app and the cofounder Jackson personally answers customer service calls and is RUDE and UNHELPFUL
Can’t extend a session
Why a basic feature is missing
App unresponsive out the gate
I’ve been using a spot associated with Parkpoolr for a while so decided to download app to make payment quicker. App found spot easily enough but whenever I clicked on book now the time and payment screen would flash briefly then the screen would go blank and stay that way. Resetting app and phone did not change response. App is doa in my situation unfortunately.
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Missing basic features
Requires a phone number to log in instead of an email so our company cannot have it on multiple accounts. Also no way to change the phone number or email of the account without sending them an email, which I did 2 weeks ago
Response from developer
Hello, we appreciate your feedback. Please send an email to jackson@parkpoolr.com and we can help you. We'd love to know your use case for the app.
Blank screen during booking
Always shows blank screen during booking process and app becomes unresponsive.
Response from developer
Thank you for reporting this bug. This should be fixed. If you are able to try again that would be great.
Inadequate exception messages and too many clicks
Downloaded to park in a specific lot. Took 8 clicks to find the lot, even with location services turned on. After exerting my credit card info, just kept getting the same message (no matter what I changed) about the lot not having availability. I was standing in the lot and it had plenty of availability. Better details would have helped me understand what to do. Instead, I was left feeling like I was tricked into giving my credit card number to someone I don’t know for no good purpose. Grrr…..
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Does not work on iPads without a GPS receiver
In the installation process, the App requests you to “turn on location” . My iPad does not have a GPS receiver so I can’t finish the installation. Most iPads don’t have a GPS receiver so this is a critical flaw.
Always got blank screen
When I choose the parking lot and want to book, it will show me the white blank page and no response.
Doesn’t work
Won’t let me sign up. Garbage app. Just trying to park.
Response from developer
We're very sorry this happened. We had a brief outage, but everything is fixed and working perfect again. We hope you give ParkPoolr a second chance in the future.
Wonderful
A great app, super helpful for finding parking spots around MSP.
