They need to create a better app
I have been trying to get my insurance for my wife and myself for, almost 2 years.
Every time I call them, they always say I am under my parents and stuff.
I no longer with my parents since I am 26 and I can’t even verify my information in the app. Always say they can’t find my information.
Seriously how I am going to submit an application, if they can’t even verify me in the app. Tried putting my ssn, tried putting my Medicaid number, doesn’t work.
They don’t want to help you at all. Does the worker even know that they work for the people and they can loose their job for not helping needy people.
I wish it was easy to use. Even it’s hard to use, I wish there was a way you can directly contact technical service to resolve your issue in terms of verifying you in the app or not..
It seems like if you submitted the application but you never verified ..then they won’t received the application.
It’s crazy..I am just gathering documentation and recording whoever I talk on the phone. Just so that even I have to court, I can show them.
Every time I call them, they always say I am under my parents and stuff.
I no longer with my parents since I am 26 and I can’t even verify my information in the app. Always say they can’t find my information.
Seriously how I am going to submit an application, if they can’t even verify me in the app. Tried putting my ssn, tried putting my Medicaid number, doesn’t work.
They don’t want to help you at all. Does the worker even know that they work for the people and they can loose their job for not helping needy people.
I wish it was easy to use. Even it’s hard to use, I wish there was a way you can directly contact technical service to resolve your issue in terms of verifying you in the app or not..
It seems like if you submitted the application but you never verified ..then they won’t received the application.
It’s crazy..I am just gathering documentation and recording whoever I talk on the phone. Just so that even I have to court, I can show them.
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