Leave a Review Ascentra CU Mobile
Loses security login credentials
Every other time I try to login to this app it loses its mind. The Touch ID is disabled and makes me go through setting up login credentials having me wait for the email instructions and changing my password over and over and over.
This is the worst app I use bar none.Fydgeyyv
Good
Ui the only real issue also if they could make it where i could verify my apple pay thing thru the app itd be dope.iitsNoble
Right idea, bad execution
The app makes it confusing to pay a credit card bill. Instead of selecting “pay my bill”, you have to “transfer funds” from one account to another. Additionally, it takes multiple days before a mobile funds transfer goes through, and this is very inconvenient if you need to use the money in a timely manner.Show lesssarahsorrelll
Developer Response
Hey Sarah! We understand that credit card payments not being in real-time isn't the most ideal, but is unfortunately how our credit card vendor processes the payments. If it helps, here is how they process them. Each business day (Monday - Friday) the batch of payments is sent to our vendor. If the payment is made before 4:30pm Monday - Friday, it will show up the next business day. If the payment is made after 4:30pm or on a weekend, it will go into the next business days batch and then available on the 2nd business day. I hope this helps!Password
I would like to be able to see my password when I put it in. I would also like face recognition.MOM I NEED PANCAKES
Easy To Use
Few glitches, easy to use. Wish they had more features though..Insane-Muffin
Easy to use
Like that so can see my accounts (checking, savings and loan) on one screen. Transfers from account to account are easy to do. Mobile deposits are a breeze.Colby Cheese Head
Developer Response
Thanks for leaving us a review!Due date
I wish that the payment due date was on the Home Screen. Easier to keep track of what is due and when.Daisy71!
Great app
It does almost everything it needs to do great access and smooth I have no issues with itBellaloudheart
Slowest program!
The app is extremely slow, especially when clicking on the details of your account. Sometimes it freezes up and clears out on me so I’m starting over to log in!biology textbook booooo
Ascentra
I like I think it’s just like a regular banking app but it is very different and organizeddajacook08
