Tronsmart User Reviews

Tronsmart

SHENZHEN GEEKBUY E-COMMERCE LIMITED

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Worthless

Just purchased the Bang SE and app can't find my device. This app is a waste of time!

Macdaddy1fan

5 months ago

Worked great until I updated my speakers

App was amazing until I decided to update the firmware on my Tronsmart bang Max, I updated it to the newest firmware. Now whenever I try to use the app to customize my Bang max, it doesn't recognize the device and I cannot do anything with the app? I don't know if the app just doesnt recognize the update or what, I just want them to fix this issue which is why I'm writing this review

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Fearsome752

6 months ago

Bang se

After all, add support for bang se, god bless you all

Dexterness

7 months ago

Response from developer

Thank you for your feedback. We apologize that it did not fully meet your expectations. Your input has been noted for our future enhancements. We apologize for any inconvenience this may have caused and hope you have a wonderful day.

Won’t connect to Spunky beats

Won’t connect to paired headphones, forget device and re-connected same problem! Says searching and asked me to pair already paired headphones

Mickey Romney

2 years ago

Response from developer

Thanks for your feedback.We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.Please provide your device's SN number and add some descriptions if it's convenient for you. We will reply to you as soon as possible.

Tronsmart bang se

App doesn’t have an option for Tronsmart Bang SE which is really disappointing

User fyuiojhgfddf

2 years ago

Response from developer

Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version and Apollo Bold and Apollo Q10 and Apollo Air/Air+ and Studio and Onyx Prime, Bang, T7,Halo 100，Halo 110,T7 lite. There will be more new devices that have the feature coming in the future.Thanks for your kind understanding.

50 cent

Nice bass

hdteehgdfgsxg

2 years ago

Response from developer

Thanks for your feedback. Your recognition is a great encouragement for us to keep improving. If you have any other feedback, please feel free to let us know.

Works perfectly with Tronsmart T7

Unfortunately you can not adjust the led modes

hampyb

2 years ago

Response from developer

Thanks for your feedback. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.Please provide your device's SN number and add some descriptions if it's convenient for you. We will reply to you as soon as possible.

Wont connect

Apollo Q10 won’t connect :(

mollie szostak

3 years ago

Response from developer

We are sorry to cause you trouble. Could you please try to connect to one earphone to connect to APP first then take another one to connect? If this problem cannot be solved, please contact us at support@tronsmart.com, We will reply to you as soon as possible.

Needs improvement

I cannot connect my onyx ace, there is no support for this device

Dr Rashed

3 years ago

Response from developer

Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version and Apollo Bold and Apollo Q10 and Apollo Air/Air+ and Studio and Onyx Prime. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.

Great Earbuds but App Crashes for old Firmware

I love the Apollo Bold earbuds. And the app worked in the past, but now it crashes as soon as I tap on the Connect button to the earbuds.

Update: I used an Android device to update the firmware (from 1.0.4 to 1.2.4). Now the iOS app works. Not a desirable procedure but works nonetheless.

CCMLover

3 years ago

Response from developer

Thanks for your feedback. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.Please provide your device's SN number and add some descriptions if it's convenient for you. We will reply to you as soon as possible.