Tronsmartnot
Response from developer
Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version and Apollo Bold and Apollo Q10 and Apollo Air/Air+ and Studio . We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.
The moment the app connects to my Apollo bold earbuds, the app shuts down
Response from developer
Thanks for your feedback. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.Please provide your device's SN number and add some descriptions if it's convenient for you. We will reply to you as soon as possible.
App won’t connect to headphones
It just keeps saying, connect to device in Bluetooth settings.
iPhone XR.
Response from developer
Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version and Apollo Bold and Apollo Q10. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.
Decent App
Response from developer
Thanks for your feedback. Your recognition is a great encouragement for us to keep improving. Regarding your suggestion, we've kept it on file for our future improvement. So sorry for any inconvenience caused and have a great day.
Le hace falta mucho
1. Indicador de porcentaje de la batería de los audífonos y la caja con números
2. Un ecualizador para poder personalizar el audio
3. Se necesita una actualización por qué los audífonos se disvencula a veces no puedo usar el derecho o el izquierdo
4. Poder encontrar los audífonos como mucho lo están haciendo por medio de la aplicación
5. Mas modo de música por defecto
Response from developer
Thanks for your feedback. We regret the app is not meeting your needs completely. We've kept it on file for our future improvement. So sorry for any inconvenience caused and have a great day.
Doesn’t work
Response from developer
Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version and Apollo Bold. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.
Needs some work
I tried them in the gym before the app supported them. I had the worst workout because of the buds. They kept triggering the volume to go up. When you’re lifting weights music getting loud to the point it hurts is probably not a good thing.
Lastly, the app doesn’t have a customizable EQ. It has a couple of crappy presets that actually detract from the sound of buds. I’d like to see the app have the ability to add a custom EQ. Also, like many other options available, the option to adjust the level of ANC would be a nice add.
All and all the buds are excellent when they aren’t disconnecting. The app isn’t to the level of the buds, but can be with some work.
Response from developer
Thanks for your feedback. We regret the app is not meeting your needs completely. We've kept it on file for our future improvement. So sorry for any inconvenience caused and have a great day.
Amazing earbuds and perfect app companion
Which devices does this support?
Response from developer
Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version and Apollo Bold. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.