Tronsmart User Reviews

Tronsmart
Tronsmart
SHENZHEN GEEKBUY E-COMMERCE LIMITED

Top reviews

Tronsmartnot

Has one speaker device on the whole app, only tronsmart’s studio speaker, I have a T6 so it literally has no use if you don’t have the studio speaker

Response from developer

Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version and Apollo Bold and Apollo Q10 and Apollo Air/Air+ and Studio . We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.

The moment the app connects to my Apollo bold earbuds, the app shuts down

Like the title says, no matter what I try, the moment the app connects to my Apollo bold earbuds, it just exits the app, back to my homepage. Please fix this. I love my earbuds, but would really like to have access to the app for more functionality.

Response from developer

Thanks for your feedback. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.Please provide your device's SN number and add some descriptions if it's convenient for you. We will reply to you as soon as possible.

App won’t connect to headphones

The app won’t connect to Spunky beat headphones, even though the phone is connected and working fine.
It just keeps saying, connect to device in Bluetooth settings.

iPhone XR.

Response from developer

Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version and Apollo Bold and Apollo Q10. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.

Decent App

Decent enough app. Easily connected and paired the Apollo Buds. Really needs an option to make a customised EQ though so you can really personalise them to how you want as there’s not much to chose between the 5 pre-sets.

Response from developer

Thanks for your feedback. Your recognition is a great encouragement for us to keep improving. Regarding your suggestion, we've kept it on file for our future improvement. So sorry for any inconvenience caused and have a great day.

Le hace falta mucho

La aplicación le hacen falta mucho
1. Indicador de porcentaje de la batería de los audífonos y la caja con números
2. Un ecualizador para poder personalizar el audio
3. Se necesita una actualización por qué los audífonos se disvencula a veces no puedo usar el derecho o el izquierdo
4. Poder encontrar los audífonos como mucho lo están haciendo por medio de la aplicación
5. Mas modo de música por defecto
Show less

Response from developer

Thanks for your feedback. We regret the app is not meeting your needs completely. We've kept it on file for our future improvement. So sorry for any inconvenience caused and have a great day.

Doesn’t work

I got the spunky beats and tried to link them to the app. The app doesn’t even link to the Bluetooth settings. I have tried pairing them so many times. It just doesn’t work. Luckily the ear buds are good cause this app cannot do anything.

Response from developer

Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version and Apollo Bold. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.

Needs some work

This app could be much better if the developer decides to put some work into it. First off, I have the Apollo Bold buds. They are great with one issue. I wear them to the gym sometimes. When I workout, I wear a hoodie. For some reason the buds keep disconnecting. When I open my Bluetooth settings, one says it’s connected and the other not. If it happened once or twice then ok. But today it happened at least 10 times. That’s just unacceptable to me. There should be a function to turn off all touch sensitivity to the buds. I don’t know if the buds turn off because they are being falsely triggered by my hoodie or what, but that shouldn’t be an issue.
I tried them in the gym before the app supported them. I had the worst workout because of the buds. They kept triggering the volume to go up. When you’re lifting weights music getting loud to the point it hurts is probably not a good thing.

Lastly, the app doesn’t have a customizable EQ. It has a couple of crappy presets that actually detract from the sound of buds. I’d like to see the app have the ability to add a custom EQ. Also, like many other options available, the option to adjust the level of ANC would be a nice add.

All and all the buds are excellent when they aren’t disconnecting. The app isn’t to the level of the buds, but can be with some work.
Show less

Response from developer

Thanks for your feedback. We regret the app is not meeting your needs completely. We've kept it on file for our future improvement. So sorry for any inconvenience caused and have a great day.

Amazing earbuds and perfect app companion

Apollo Bold buds are amazing already this app just adds to the customisation and quality of this product

Which devices does this support?

Which devices are supported? I have the tronsmart onyx ace and it does not find it when searching.

Response from developer

Thanks for your feedback. We are sorry that the Tronsmart APP currently only supports the new Spunky Beat APP Version and Apollo Bold. We would like to help you verify the details of the problem, please feel free to contact us via support@tronsmart.com.

Alternatives to Tronsmart